Commercial Service Operations Manager Jobs in Iowa

Effectively manage onsite and remote service teams and a driver of people performance

Demonstrated high-level administrative experience, including advanced computer skills (Microsoft office)

Automotive technical and repair knowledge skills preferred

Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred

Partner with Service Operations Manager to ensure performance standards for operations and customer service are met or exceeded

Have a thorough understanding of budget expectations and manage cost centers (working hours, inventory cost, accounts receivable) accordingly.

Lead and take ownership of management responsibility relating to hiring, performance management, and overall employee development planning

Effectively manage remote service teams and a driver of people performance

Demonstrated high-level administrative experience, including advanced computer skills (Microsoft office)

Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred

Accountable for effectively managing a P&L, Work in Progress (WIP) and customer experience measured by a Net Promoter Score (NPS)

Lead and manage all local operations on the ground with a servant-leadership, hands-on mindset