Commercial Hvac Service Account Manager Jobs in Iowa

Assist in book management by communicating agency concerns and issues.

Prior Agency experience and advanced knowledge of Commercial Lines Insurance.

Excellent skills using technology tools.

Excellent problem-solving, decision-making, multi-tasking and organization/prioritization skills.

Excellent customer service and interpersonal skills, as well as a top-notch attitude.

High school diploma or general education degree (GED).

5+ years’ experience in the HVAC industry in engineering, product management, or services

Proficient in handling complex customer matters and to ensure escalation to management if necessary.

Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors

2+ years’ customer service experience, troubleshooting, or root cause analysis

1+ years’ experience with Microsoft Office products (Word, Excel, PowerPoint, and Outlook)

Experience providing technical presentations and training

5+ Years residential HVAC experience, management experience preferred

Daily management of high-volume service department, HVAC service technicians and staff

Hire, lead, and train a team of techs on technical and sales knowledge.

Knowledgeable on how to teach sales and new techniques.

Properly and efficiently document all calls/jobs to the company's requirements

Strong organizational leadership skills to lead and grow a team of technicians.

Daily management of high-volume service department, HVAC service technicians and staff

Matching 401k & IRA benefits

Hire, lead, and train a team of techs on technical and sales knowledge.

HVAC Service manager will follow up and resolve escalated customer disputes/complaints and ensure effective and long-term problem resolution

Knowledgeable on how to teach sales and new techniques.

Provides regular feedback to the Service Line Operations Manager on the department’s performance

Communicates customer perceptions by gathering customer feedback and sharing information with management

An equivalent combination of education and experience may be acceptable

Develops multiple relationships with buying influences in the customer’s organization, including facility manager, project managers, project engineers, and purchasing

Three to five years of relevant experience in commercial/industrial HVAC project sales

Working knowledge of Microsoft Office products

Effectively present information and respond to questions from groups of managers, clients, customers, and the general public

At least 2 years work experience in HVAC/R industry (residential or commercial)

Voluntary [employee paid] benefits for short term disability, additional life insurance and AFLAC programs

10 to 12+ hour workdays and weekend shifts?

High pressure sales while working the front line?

Performing periodic maintenance on commercial HVAC/R equipment up to 50 tons, including ancillary equipment

Troubleshooting and/or repairing various types of split systems, packaged rooftop, and chillers