Collector Virtual Jobs in Iowa , Employment

Are you a collector at heart? Do you have a passion for finding rare and unique items? If so, then we have the perfect job for you! We are looking for a Collector to join our team and help us find the most interesting and unique items from around the world. You will be responsible for researching and sourcing items, negotiating prices, and managing our inventory. If you have an eye for detail and a passion for collecting, then this is the job for you!

Overview Collector Virtual is a position that involves working with customers to collect payments for overdue accounts. The Collector Virtual is responsible for contacting customers, negotiating payment plans, and ensuring that payments are made on time. The Collector Virtual must be knowledgeable about the company’s policies and procedures, as well as the laws and regulations governing debt collection. Detailed Job Description The Collector Virtual is responsible for contacting customers who have overdue accounts and negotiating payment plans. The Collector Virtual must be able to explain the company’s policies and procedures to customers, as well as the laws and regulations governing debt collection. The Collector Virtual must be able to effectively communicate with customers and negotiate payment plans that are acceptable to both the customer and the company. The Collector Virtual must also be able to document all customer interactions and payments in the company’s database. Job Skills Required

• Excellent communication and negotiation skills

• Knowledge of debt collection laws and regulations

• Ability to explain company policies and procedures

• Ability to document customer interactions and payments

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office Suite

Job Qualifications

• High school diploma or equivalent

• Previous experience in customer service or debt collection

• Knowledge of debt collection laws and regulations

• Ability to work independently and as part of a team

Job Knowledge

• Knowledge of debt collection laws and regulations

• Knowledge of customer service principles and practices

• Knowledge of Microsoft Office Suite

Job Experience

• Previous experience in customer service or debt collection

• Previous experience in a call center environment

Job Responsibilities

• Contact customers with overdue accounts and negotiate payment plans

• Explain company policies and procedures to customers

• Document customer interactions and payments in the company’s database

• Follow up with customers to ensure payments are made on time

• Monitor customer accounts and update payment information as needed

• Maintain customer records and update customer information as needed