It Client Support Technician Jobs in Tennessee , Employment

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an experienced Client Support Technician to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and ensuring customer satisfaction. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview An IT Client Support Technician is responsible for providing technical support to clients in a variety of areas, including hardware, software, networking, and other IT-related services. They are responsible for troubleshooting, diagnosing, and resolving technical issues, as well as providing technical advice and guidance to clients. Detailed Job Description IT Client Support Technicians are responsible for providing technical support to clients in a variety of areas, including hardware, software, networking, and other IT-related services. They are responsible for troubleshooting, diagnosing, and resolving technical issues, as well as providing technical advice and guidance to clients. They must be able to communicate effectively with clients and other IT staff, and must be able to work independently and as part of a team. Job Skills Required

• Excellent customer service and communication skills

• Knowledge of computer hardware and software

• Knowledge of networking and network security

• Ability to troubleshoot and diagnose technical issues

• Ability to work independently and as part of a team

• Ability to work under pressure and meet deadlines

Job Qualifications

• Bachelor’s degree in computer science, information technology, or related field

• A+ certification or equivalent

• Experience in a customer service or technical support role

• Knowledge of Windows and Mac operating systems

• Knowledge of Microsoft Office Suite

Job Knowledge

• Knowledge of computer hardware and software

• Knowledge of networking and network security

• Knowledge of Windows and Mac operating systems

• Knowledge of Microsoft Office Suite

Job Experience

• Experience in a customer service or technical support role

• Experience troubleshooting and diagnosing technical issues

• Experience providing technical advice and guidance to clients

Job Responsibilities

• Provide technical support to clients in a variety of areas, including hardware, software, networking, and other IT-related services

• Troubleshoot and diagnose technical issues

• Provide technical advice and guidance to clients

• Communicate effectively with clients and other IT staff

• Work independently and as part of a team

• Meet deadlines and work under pressure