Client Success Manager – Enrollment Marketing Jobs

Minimum of 3 years of experience in account management leadership or a client-facing manager role in a marketing agency.

Strong organizational and project management abilities.

Exceptional communication and interpersonal skills.

Thrives in a fast-paced environment and can manage multiple accounts effectively.

Client Success Manager - Join Our Growing Marketing Agency!

Act as the primary point of contact for our clients, addressing their queries, concerns, and feedback.

Effective stakeholder management, cross-functional collaboration across time zones

5-7 years of marketing experience

3-4 years of experience leading campaigns for large health plan clients

Self-starter with strong written and oral communication skills

Some knowledge with Asana, Salesforce, and Domo a plus

Comfort and flexibility with the ambiguity inherent in a fast-paced startup environment

Strong quantitative skills, including analytical abilities

Understand and leverage knowledge of ticketing data & ticketing software infrastructure

Support, mentor, and/or manage a marketing coordinator

BA/BS in Marketing or a related field, and/or equivalent work-related experience.

Minimum of 5-7 years’ experience in similar role within the digital marketing industry

Digital media agency experience is considered an asset, but not required

Minimum of 3 years of relevant experience in account management or client facing position

Experience with project management software or marketing platforms

Deliver high-level customer experience and manage client relationships

Partner with Project Management team on designated tasks

Knowledge of higher education market

Lead client meetings and manage customer expectations