Client Solutions Engineer Jobs
By Nuvei At Scottsdale, AZ, United States
Ability to manage multiple projects running on parallel timelines and to work and collaborate in a global and remote environment.
Passionate about technology and customer service and helping others. Experience with payment systems and/or working at a Fintech company.
Working knowledge of web integration including iframes, widgets, SDK, Single Sign-On, APIs and other SAAS technologies.
Creative thinker and experienced at understanding client’s potential pain points.
Strong knowledge of data model and working knowledge of SQL.
Project coordination - Work closely with the new customers and onboarding team to guarantee a high-quality technical project delivery.

Are you looking for an exciting opportunity to use your problem-solving skills to help clients succeed? We are looking for a Client Solutions Manager to join our team and provide innovative solutions to our clients’ challenges. As a Client Solutions Manager, you will be responsible for understanding our clients’ needs and developing creative solutions to meet their goals. You will also be responsible for managing client relationships and ensuring that our solutions are implemented successfully. If you are a motivated self-starter with excellent communication and problem-solving skills, then this is the perfect job for you!

Overview A Client Solutions Manager is responsible for managing client relationships, developing and implementing solutions to meet client needs, and providing ongoing support to ensure client satisfaction. They work closely with clients to understand their needs and develop solutions that meet those needs. They also work with internal teams to ensure that solutions are implemented properly and that clients are kept informed of progress. Detailed Job Description A Client Solutions Manager is responsible for managing client relationships, developing and implementing solutions to meet client needs, and providing ongoing support to ensure client satisfaction. They work closely with clients to understand their needs and develop solutions that meet those needs. They also work with internal teams to ensure that solutions are implemented properly and that clients are kept informed of progress. They must be able to identify and resolve any issues that arise during the implementation process. They must also be able to provide training and support to clients as needed. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to build relationships with clients
• Ability to understand and analyze client needs
• Ability to develop and implement solutions
• Ability to identify and resolve issues
• Ability to provide training and support
• Ability to work independently and as part of a team
• Knowledge of industry trends and best practices
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in client relations or customer service
• Experience in developing and implementing solutions
• Experience in providing training and support
• Knowledge of industry trends and best practices
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of client relations principles and practices
• Knowledge of project management principles and practices
• Knowledge of industry trends and best practices
Job Experience
• 5+ years of experience in client relations or customer service
• Experience in developing and implementing solutions
• Experience in providing training and support
Job Responsibilities
• Manage client relationships and develop solutions to meet their needs
• Work with internal teams to ensure solutions are implemented properly
• Provide training and support to clients as needed
• Identify and resolve any issues that arise during the implementation process
• Keep clients informed of progress
• Monitor industry trends and best practices