Client Support - Customer Service Rep - Remote | Wfh
By Get.It Recruit - Administrative At Eagle Mountain, UT, United States

Are you ready to join a dynamic team and provide excellent client support while working from the comfort of your own home? We are seeking a dedicated Client Support - Customer Service Representative ...

Are you looking for a job that will allow you to use your customer service skills to make a difference? We are looking for a Client Service Rep to join our team and provide exceptional customer service to our clients. As a Client Service Rep, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you are looking for a rewarding career that allows you to make a difference in the lives of others, this is the job for you!

What is Client Service Rep Skill Requirements?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

What is Client Service Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred

What is Client Service Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures

What is Client Service Rep Experience?

• Previous experience in a customer service role

What is Client Service Rep Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Process orders, forms, applications, and requests
• Resolve customer complaints and concerns
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Identify and escalate priority issues
• Document all customer interactions and transactions