Client Services And Sales Rep
By Travelbee Global At United States
Cross-sell relevant products to enhance the trip experience
Effectively manage your time when researching trips and communicating with clients
Complete certification training curriculums and specialization certifications
Self-driven in an autonomous, remote environment
Previous experience in customer service or hospitality also a plus, but not required
Serve clients by planning and selling domestic and international travel vacations including cruises and land packages
Client Support Rep Jobs
By The Tech Tribe At United States
Continual Education with opportunities to expand your knowledge and skills.
Answering Inbound Helpdesk Queries in Freshdesk & our Community, providing quick, friendly & helpful support experiences to our members
Escalating Issues to our Development Team, Admin Team & External Vendors when needed and managing them through to completion
Maintaining and Improving our existing FAQ System at https://help.thetechtribe.com
You enjoy working a-synchronously (we have very few meetings and interact mostly via text chat)
You’re overly communicative, we all default to being verbose in our interactions rather than short

Are you looking for a job that will allow you to use your customer service skills to make a difference? We are looking for a Client Service Rep to join our team and provide exceptional customer service to our clients. As a Client Service Rep, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you are looking for a rewarding career that allows you to make a difference in the lives of others, this is the job for you!

What is Client Service Rep Skill Requirements?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

What is Client Service Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred

What is Client Service Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures

What is Client Service Rep Experience?

• Previous experience in a customer service role

What is Client Service Rep Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Process orders, forms, applications, and requests
• Resolve customer complaints and concerns
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Identify and escalate priority issues
• Document all customer interactions and transactions