Client Service Rep Jobs in Ohio , Employment

Are you looking for a job that will allow you to use your customer service skills to make a difference? We are looking for a Client Service Rep to join our team and provide exceptional customer service to our clients. As a Client Service Rep, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you are looking for a rewarding career that allows you to make a difference in the lives of others, this is the job for you!

What is Client Service Rep Skill Requirements?

• Excellent customer service skills

• Strong communication and interpersonal skills

• Ability to multi-task and prioritize

• Ability to work in a fast-paced environment

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office Suite

What is Client Service Rep Qualifications?

• High school diploma or equivalent

• Previous customer service experience preferred

What is Client Service Rep Knowledge?

• Knowledge of customer service principles and practices

• Knowledge of relevant computer applications

• Knowledge of administrative procedures

What is Client Service Rep Experience?

• Previous experience in a customer service role

What is Client Service Rep Responsibilities?

• Respond to customer inquiries in a timely and professional manner

• Provide accurate information about products and services

• Process orders, forms, applications, and requests

• Resolve customer complaints and concerns

• Maintain customer records

• Follow up with customers to ensure satisfaction

• Identify and escalate priority issues

• Document all customer interactions and transactions