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Client Service Customer Service Representative Jobs in Massachusetts

Customer Service Representative Jobs
By Sharecare At Massachusetts, United States
Proactively educate caller on program benefits. 
Prior experience in a customer service related field preferred. 
General working knowledge of Microsoft Word & Outlook 
Computer keyboard proficiency and internet navigation skills required 
This is an on-site position that will require a COVID-19 vaccination.
Identify, evaluate and prioritize caller needs, questions and concerns.  Formulate plans of resolution and respond appropriately and efficiently. 
Customer Service Representative - Quincy/Milton
By Dependable Cleaners At Quincy, MA, United States
Prior experience working in a customer service role
Good communication skills and enjoy working with clients
Cash handling experience is a plus
Health, Dental, Life and Short Term Disability Insurance and 401(k)
Employee Recognition and Incentive Programs
Training and potential for growth
Customer Service Representative (Csr)
By MSI At Norwood, MA, United States
Additionally the candidate must meet the following Education and Experience requirements:
Performs additional duties as required and or requested. Excellent oral and written English language communication skills.
Retains up to date knowledge of company products.
Two (2) plus years’ experience in a professional environment.
Must possess excellent verbal and written communication skills.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Customer Service Representative (Csr)
By Moxie Management At Auburn, MA, United States
A driven mindset with impeccable time management skills and a superior work ethic
Attend regular product training sessions with other Customer Service Representative (CSR) team-mates and upper-level management
Engage in communication with customers directly, be an expert on all product knowledge, and educate them on their desired product inquiry
Communicate the features and benefits of specific products/services based on individualized needs
1-2 years of experience in a customer service or sales role is highly recommended
Excellent communication skills, both verbal and nonverbal
Customer Service Representative (Csr)
By Moxie Management At Marlborough, MA, United States
A driven mindset with impeccable time management skills and a superior work ethic
Attend regular product training sessions with other Customer Service Representative (CSR) team-mates and upper-level management
Engage in communication with customers directly, be an expert on all product knowledge, and educate them on their desired product inquiry
Communicate the features and benefits of specific products/services based on individualized needs
1-2 years of experience in a customer service or sales role is highly recommended
Excellent communication skills, both verbal and nonverbal
Customer Service Representative Jobs
By Peak Support At Cambridge, MA, United States
Provide world-class customer service in all interactions with customers and think creatively about ways to optimize each customer’s experience.
Actively listen and remain empathetic to the needs of each and every customer, tailoring solutions to provide the best experience possible
Maintain thorough knowledge of systems so that information can be researched and proper information is given to the customer.
Learn and retain thorough working knowledge of all existing and new process and procedures.
Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation
Demonstrate highly detail and solution oriented critical thinking skills
Customer Service Representative Jobs
By Rodenhiser Home Services, Inc. At Holliston, MA, United States
You are informed. Managers and staff are always approachable, open and available.
You have balance. Rodenhiser offers flexible hours to best accommodate the needs of you and your family.
Highly organized with exceptional follow-through abilities.
High school education or equivalent.
You are prepared. Our training and coaching will get you off and running from the very first day.
You are pushed. Rodenhiser builds leaders who are focused on constant improvement and growth. Your role will never become stagnant.
Client Service Representative Jobs
By Daley And Associates, LLC. At Boston, MA, United States
Client Service Representative – Investment Management-
Strong communication and analytical skills
Excellent attention to detail and organizational skills
Responds to incoming phone calls from existing and potential clients
Processes a variety of routine and complex financial and non-financial transactions
Resolves basic account problems and questions; initiates research on more complex problems by directing to appropriate work area for resolution.
Customer Service Representative Jobs
By GCET At Greenfield, MA, United States

GREENFIELD Customer Service Representative Greenfield Community Energy and Technology (GCET) seeks an experienced Customer Service Representative who is able to perform a full range of customer ...

International Customer Service Representative
By Carbon Composites Inc. At Leominster, MA, United States
Qualification and Skills/Minimum Job Requirements
Knowledge and working experience in ERP business operating system preferred.
Knowledge and working experience of ISO quality system is a plus.
Strong desire and skills to work toward optimizing processes.
Strong interpersonal skills and a team player.
Excellent written and verbal communication skills.
Customer Service Representative Jobs
By Noble At Boston, MA, United States
Manages the Open Order reports to keep all customers / sales orders updated
Ability to organize and manage multiple priorities
Excellent communication skills both written and verbal across all business levels
Customer service focused with the ability to manage difficult customer situations.
Government sales and Federal contracting experience a plus
Understanding & experience in Enterprise Resource Planning (ERP) software
Customer Service Representative Jobs
By KMA Human Resources Consulting At Wilmington, MA, United States
Excellent verbal and written communication skills including the ability to effectively communicate with internal stakeholders and external customer
Requirements of the Customer Service Representative:
Responsibilities of the Customer Service Representative:
Excellent computer proficiency (MS Office, TMS systems, EDI systems, etc.).
Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
High school diploma or GED Required
(Csr) Customer Service Representative
By Next Level Recruiting Inc At Worcester, MA, United States
Develop and maintain a knowledge base of the evolving products and services
Foster a top-notch customer experience that elevates the brand
Previous experience in customer service, sales, or other related fields
Excellent written and verbal communication skills
Desire to participate in professional development and take on new responsibilities
Provide information about the products and services to existing and potential customers
Facilities Customer Service Representative
By InfiCare Staffing At Medford, MA, United States

Title: Facilities Customer Service Representative Work Location Address: Medford, MA 02155 Duration: 3+ Months Job Description The Operations Control Center is the hub of daily activity for ...

Customer Service Representative Jobs
By Instron At Norwood, MA, United States
Telephone and interpersonal skills are required to ensure calls are managed in a timely, friendly and courteous manner.
Solid written and verbal communication skills.
Strong organizational skills, attention to detail, problem solving and solid judgment are essential.
Requires experience at handling multiple work assignments concurrently and independently.
Experience with Skype, Microsoft Office, Outlook, Adobe and OpenScape.
Ability to follow directions accurately and finish tasks in a timely manner.
Customer Service Representative Jobs
By Viken Detection At Burlington, MA, United States
Experience in customer service or similar position.
Experience using Salesforce/CRM is a plus.
Excellent problem-solving and troubleshooting skills.
Comfortability working with system-based software packages is a must.
Handle customer calls and troubleshoot field failures to resolve issues.
Respond to customers with questions about the instrument via phone, email or chat.
Customer Service Representative - Boston
By Dependable Cleaners At Dorchester, MA, United States
Good communication skills and enjoy working with clients
Cash handling experience is a plus
Compensation of $17.00 an hour
Health, Dental, Life, Long Term/Short Term Disability Insurance and EAP
401k, Paid time off, Paid Holidays, Paid weekly
Employee Recognition and Incentive Programs

Are you looking for a job that offers a great customer service experience? We are looking for a Client Service Customer Service Representative to join our team and provide excellent customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you have excellent communication skills and a passion for customer service, we want to hear from you!

Overview:

Client Service Customer Service Representatives are responsible for providing excellent customer service to clients. They are the first point of contact for clients and must be able to handle inquiries, complaints, and requests in a professional and timely manner. They must be knowledgeable about the company’s products and services and be able to provide accurate information to clients.

Detailed Job Description:

Client Service Customer Service Representatives are responsible for providing excellent customer service to clients. They must be able to handle inquiries, complaints, and requests in a professional and timely manner. They must be knowledgeable about the company’s products and services and be able to provide accurate information to clients. They must be able to troubleshoot customer issues and provide solutions. They must be able to maintain customer records and provide customer feedback to management.

What is Client Service Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to handle difficult customers
• Knowledge of the company’s products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software

What is Client Service Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to handle difficult customers

What is Client Service Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of the company’s products and services

What is Client Service Customer Service Representative Job Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience in handling difficult customers

What is Client Service Customer Service Representative Job Responsibilities?

• Respond to customer inquiries, complaints, and requests in a professional and timely manner
• Troubleshoot customer issues and provide solutions
• Maintain customer records and provide customer feedback to management
• Provide accurate information about the company’s products and services
• Follow up with customers to ensure satisfaction