Client Operations Supervisor Jobs in United States , Employment

Client Service Supervisor Jobs

By Sago At Atlanta, GA, United States

1-3 years hospitality and management experience

Communicate daily with the Supervisor/Facility Manager

Manage FedEx packages and deliveries

May track inventory levels and if needed inform Facility Manager.

Knowledge of AV equipment, computers & USB

Knowledge of FedEx/UPS shipping procedures

Account Supervisor, Client Leadership

By Dentsu Creative At Detroit, MI, United States

Work with Sr. Producer on virtual event management meeting event specific deadlines, landing page creative, copy reviews

Demonstrated background in Account Management in a creative agency environment

Manages to client timing ensuring briefs are signed off on, deliverables are tracking on time, documented client reviews

Assist the VPs in program requests, craft presentations outlining the platform, benefits and customizations

Demonstrated experience with omni channel / integrated program planning and execution

Works with lead client on all platform requests; sprint prioritization, creative briefs, reviews and approvals

Supervisor, Client Support Jobs

By eMoney Advisor, LLC At , Remote $70,000 - $94,000 a year

Strong organization and management skills

Ability to lead and motivate employees of varying experience, tenure, professional and educational background

Educate internal staff on client experience concepts and processes

Work with direct manager to enforce organization standards, policies and procedures and initiate disciplinary action when required

Maintain knowledge of eMoney’s product and enhancements to support clients and staff

Bachelor’s degree or equivalent work experience required

Client Service Supervisor Jobs

By Mars Veterinary Health At Tampa, FL, United States

Do you have excellent time management, follow through and organizational skills?

Seek new ways to better serve clients through ongoing training opportunities, input from the Client Service Coordinators during regularly scheduled team meetings and feedback from doctors and management on an ongoing basis. 

Other job duties as assigned .

Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.

Are you a passionate leader who is ready to make a difference?

Do you love building successful teams who provide premier customer service and patient care?

Client Operations Coordinator Jobs

By onbe At , Remote $39,870 - $53,160 a year

In concert with the Account Management team, this person supervises new programs for first-order health

Excellent communication skills and willingness to learn in a fast-paced environment

Communicates to clients on order or payment related issues, ensuring the highest level of professionalism and client support

Fields emails and calls from internal associates (and at times, the client) and responds to issues thoroughly

Knows when to properly advance existing client and internal issues to ensure proper resolution and cross-functional prioritization

Associate I - Client Operations

By JPMorgan Chase Bank, N.A. At , Boston, Ma

Responsible for issue management, escalation and remediation.

Ability to be effective in a global operating environment and a matrix management organizations.

3-5 years of experience in mutual fund operations, preferably in client-facing roles.

Strong technical skills including mutual fund accounting and generally accepted accounting fundamentals (GAAP).

Excellent communication, influencing and negotiation skills with the ability to develop and maintain collaborative relationships both internally and with external clients.

Experience working across multiple business areas and/or functions to deliver results.

Client Operations Coordinator Jobs

By Onbe At United States

In concert with the Account Management team, this person supervises new programs for first-order health

Excellent communication skills and willingness to learn in a fast-paced environment

Communicates to clients on order or payment related issues, ensuring the highest level of professionalism and client support

Fields emails and calls from internal associates (and at times, the client) and responds to issues thoroughly

Knows when to properly advance existing client and internal issues to ensure proper resolution and cross-functional prioritization

Operations Client Liaison Jobs

By EDCi At , Remote

5+ years experience in Operations Management required

Project risk identification and management

Work with the customer on all change management including:

Work with the Project and Support Manager to bridge any client communications gaps

Manage project issues that have a potential of becoming a project risk

2+ years experience in communicating with C-level executives

Are you looking for an exciting and rewarding opportunity to lead a team of client operations professionals? We are seeking an experienced Client Operations Supervisor to join our team and help us provide exceptional customer service to our clients. As the Client Operations Supervisor, you will be responsible for overseeing the day-to-day operations of the client operations team, ensuring that all customer inquiries are handled in a timely and efficient manner. You will also be responsible for developing and implementing strategies to improve customer service and satisfaction. If you have strong leadership skills, excellent communication and problem-solving abilities, and a passion for customer service, then this could be the perfect job for you!

Overview The Client Operations Supervisor is responsible for managing the day-to-day operations of a client services team. This includes overseeing the team’s workflow, ensuring customer satisfaction, and providing guidance and support to team members. The Client Operations Supervisor is also responsible for developing and implementing strategies to improve customer service and operational efficiency. Detailed Job Description The Client Operations Supervisor is responsible for overseeing the day-to-day operations of a client services team. This includes managing the team’s workflow, ensuring customer satisfaction, and providing guidance and support to team members. The Client Operations Supervisor is also responsible for developing and implementing strategies to improve customer service and operational efficiency.

Specific duties include:

• Developing and implementing strategies to improve customer service and operational efficiency

• Overseeing the team’s workflow and ensuring customer satisfaction

• Providing guidance and support to team members

• Monitoring team performance and providing feedback

• Developing and maintaining relationships with clients

• Ensuring compliance with company policies and procedures

• Resolving customer complaints and issues

• Identifying and addressing potential areas of improvement

Job Skills Required

• Excellent communication and interpersonal skills

• Strong organizational and problem-solving skills

• Ability to work independently and as part of a team

• Ability to manage multiple tasks and prioritize effectively

• Knowledge of customer service principles and practices

• Knowledge of operational processes and procedures

• Proficient in Microsoft Office Suite

Job Qualifications

• Bachelor’s degree in Business Administration, Management, or related field

• 5+ years of experience in customer service or operations management

• Proven track record of successful customer service and operational management

• Experience in developing and implementing strategies to improve customer service and operational efficiency

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of operational processes and procedures

• Knowledge of Microsoft Office Suite

Job Experience