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Client Manager Jobs in Wisconsin

Client Manager Jobs
By Understory At Madison, WI, United States
Demonstrate a profound understanding of client management tools and techniques.
Manages a book of business through brokerage partner relationships and contributes to the work of a multi-disciplined team.
Developing client growth strategies to upsell and cross-sell our offerings.
Exhibit exceptional interpersonal and communication skills, both written and verbal.
Knowledge of commercial property insurance and renewal decision life cycle.
Have experience with auto dealership groups (not mandatory, a plus).

Are you an experienced Client Manager looking for an exciting new challenge? We are looking for a motivated and organized individual to join our team and help us provide exceptional customer service to our clients. You will be responsible for managing client relationships, developing strategies to increase customer satisfaction, and ensuring that our clients receive the highest quality of service. If you are passionate about customer service and have the skills to make a difference, then this is the job for you!

Overview A Client Manager is responsible for managing relationships with clients and ensuring that their needs are met. They are responsible for providing excellent customer service, developing and maintaining strong relationships with clients, and ensuring that the client’s needs are met in a timely and efficient manner. Detailed Job Description A Client Manager is responsible for managing relationships with clients and ensuring that their needs are met. They are responsible for providing excellent customer service, developing and maintaining strong relationships with clients, and ensuring that the client’s needs are met in a timely and efficient manner. They must be able to identify and resolve any issues that arise, as well as provide advice and guidance to clients. They must also be able to develop and implement strategies to increase customer satisfaction and loyalty. Client Manager Job Skills Required
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to build and maintain strong relationships with clients
• Ability to identify and resolve customer issues
• Ability to develop and implement strategies to increase customer satisfaction and loyalty
• Ability to work independently and as part of a team
• Ability to multitask and manage multiple projects
• Knowledge of customer service principles and practices
• Knowledge of relevant software and applications
Client Manager Job Qualifications
• Bachelor’s degree in business, marketing, or a related field
• At least two years of experience in customer service or client management
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant software and applications
Client Manager Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant software and applications
• Knowledge of customer relationship management (CRM) systems
• Knowledge of sales and marketing principles and practices
• Knowledge of business processes and procedures
Client Manager Job Experience
• At least two years of experience in customer service or client management
• Experience in developing and implementing strategies to increase customer satisfaction and loyalty
• Experience in managing customer relationships
Client Manager Job Responsibilities
• Provide excellent customer service to clients
• Develop and maintain strong relationships with clients
• Identify and resolve customer issues
• Develop and implement strategies to increase customer satisfaction and loyalty
• Monitor customer feedback and provide feedback to management
• Prepare reports on customer service metrics
• Assist in the development of customer service policies and procedures
• Assist in the development of sales and marketing strategies
• Assist