Client Implementation Director Jobs

Strong organizational and time management skills along with the ability to multitask

Excellent written and verbal communication skills and professional interest in the creation and curation of technical content.

Expert-level understanding of education policy and assessments.

Expert-level understanding of state policy and state list requirements.

Strong interpersonal and customer centric skills – build trust and dependability

5 years of experience creating and socializing training materials for technical and non-technical audiences.

Plan and implement new Client Accounts using strong organizational and project management skills

2+ years’ experience in a related role; Early Intervention Program knowledge a plus

Understand Client needs at a level of detail sufficient to define functional requirements

Understanding of business requirements and the ability to translate these into functional and efficient tasks to implement new Clients

Self-motivated; Self-guided; Ambitions to manage implementations independently and effectively

Exceptional written and verbal communications skills

Project Management skills: you excel at managing projects by providing timelines, setting expectations, and providing updates internally and externally

Project manage clients through their implementation of Updater product offerings, with specific focus on the multifamily business offerings.

This role is remote, but needs to be US based. We are not currently able to offer sponsorship for this role.

Implementation experience: 2+ years in Client Implementation onboarding and training clients

Experience working within a SaaS or enterprise software-related field

Experience in the B2B2C world

8+ years of project management experience in enterprise healthcare technologies

Project Management Certification (PMP or equivalent)

Possess the following skills: communication, time management, problem-solving, and relationship-building

Manages Risk Management plan to identify, document, define mitigation plans, track, escalate, and resolve project risks, issues, barriers, and dependencies

Expertise in designing and implementing modern program and project management methodologies and tools

Experience or knowledge of the Payment Integrity or FWA (fraud, waste and abuse) industry strongly preferred