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Client Experience Team Lead Jobs

Lawn Maintenance/Mower -Team Lead (With Experience) - Near Barrington, Nj
By Kyle Wright's Lawn Care LLC At , Cherry Hill Up to $1,000 a week
Paid Holidays (Memorial day, 4th of July, Labor Day, Thanksgiving, Christmas, etc.)
Paid Time Off (up to 70 hours a year can be accrued)
Employee of the month ($100 bonus)
Free snacks and drinks daily!
$300 reward for referring a new employee
Room for advancement and growth!
Customer Experience Team Lead
By Independent Community Bankers of America At , Remote $43,685 - $51,201 a year
Maintains comprehensive knowledge of applicable products, services, company policies and procedures.
Help other departments as assigned by manager.
Recognize, document, and alert the manager of trends in customer calls.
Recommend process improvements to appropriate resource or manager.
Meet departmental goals and the position expectations as established by manager.
At least three years’ experience in leading contact center activities or the equivalent combination of training and work experience is preferred.
(Remote) Team Experience Manager
By Float.com At New York, United States
Manager Interview: We take a very collaborative approach to hiring, so you’ll meet with Georgie, for a 45-minute interview
Learn more about our team, mission and values
Read more about our Best Work Life
Founder Interview: As the final step, you’ll meet with Glenn, Float’s CEO, for a 30-minute interview.
Why We’re Hiring For This Role
What You’ll Be Responsible For
Team Lead, Client Success
By DailyPay, Inc. At New York, NY, United States
Minimum of 5+ years in Customer Success, management experience preferred
Partner with the Director to build, manage, and motivate a high performing Customer Success team
Experience managing a team of CSMs preferred
Effective communication and collaboration skills
Experience using a CRM or CS Platform is a plus
Maintain and expand strong customer relationships with key roles at our partner
Customer Experience Team Lead - 12:30-9:00Pm Est
By Privia Health At United States
1+ of Previous management/leadership experience preferred
Actively manage phone agents productivity and adherence by using real time dashboard monitoring and provide coaching and support to agents.
Report to Manager any system outages, personnel issues or areas of concern in a timely manner.
High School Diploma required, advance certification a plus
Familiar with software such as Word, Excel, Web Browsers and Browser based web applications. Salesforce knowledge preferred
Accessibility to secure, quiet work space with high-speed internet to work remotely
Client Success Team Lead
By Global-e At New York City Metropolitan Area, United States
Strong organization and time management
Proven abilities to manage multiple accounts at a time
Lead a growing client success managers team focusing on our growth merchants and supervise their day to day assignments
Manage analytics and reporting to provide more visibility into international business performances and growth opportunities to
Responsible on growing accounts by upselling different capabilities and opportunities
3-5 years’ experience as a team leader
Lawn Maintenance/Mower -Team Lead (With Experience) - Near Barrington, Nj
By Kyle Wright's Lawn Care LLC At , Cherry Hill, Nj Up to $1,000 a week
Paid Holidays (Memorial day, 4th of July, Labor Day, Thanksgiving, Christmas, etc.)
Paid Time Off (up to 70 hours a year can be accrued)
Employee of the month ($100 bonus)
Free snacks and drinks daily!
$300 reward for referring a new employee
Room for advancement and growth!
Team Lead, Client Processing
By BNY Mellon At , Pittsburgh, 15219, Pa
In this role, you’ll make an impact in the following ways :
To be successful in this role, we’re seeking the following :
Best Places to Work for Disability Inclusion , Disability:
Client Onboarding Transfer Coordinator Team Lead
By JPMorgan Chase Bank, N.A. At , Plano, Tx
Minimum of 2 years of management experience
Prior project management or senior project management experience
Required Qualifications, capabilities, and skills:
referred qualifications, capabilities, and skills:
Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations and Product Management
Work with partners in Operations and Product Management to streamline processes
Inventory Management Client Team Lead
By Neovia Logistics Services, LLC At , Irving, 75038, Tx
7+ years’ of inventory management, modeling or supply chain management experience
Detailed knowledge of Inventory Management philosophies
Experience with demand/inventory planning systems
Data querying/analysis from multiple sources with programming experience
Client facing experience & business acumen
Experience with ERP, WM & IM systems
Client Success Team Lead
By Beyond Finance At United States
Will work collaboratively with the CSD Manager to help manage daily team responsibilities and
Technical Proficiency with Client Relationship Management system (CRM) – Brings existing
With the CSD Manager, provide statistical and performance feedback and coaching on a regular basis
Assists the CSD Manager with daily operations of the call center to include the development,
Organizational Skills – Can thoroughly organize and plan individual work tasks in order to maximize
Provide daily direction and communication to employees so that customer service calls are answered
Customer Experience Team Lead
By Privia Health At United States
1+ of Previous management/leadership experience preferred
Actively manage phone agents productivity and adherence by using real time dashboard monitoring and provide coaching and support to agents.
Report to Manager any system outages, personnel issues or areas of concern in a timely manner.
High School Diploma required, advance certification a plus
Familiar with software such as Word, Excel, Web Browsers and Browser based web applications. Salesforce knowledge preferred
Accessibility to secure, quiet work space with high-speed internet to work remotely
Travel Experience Counselor Iii – Agent 24Hr Client Dedicated Team (Virtual)
By CWT At ,
Proactively offers best options based on client travel policy and traveler requirements for each interaction.
Acts as a trusted advisor by offering informed and insightful recommendations which provide the best traveler experience in each situation
Has specialist skillset and experience as a travel counselor in the areas of VIP, Concierge, and/or other specialty travel
Demonstrates excellent professional customer service and problem resolution skills
May manage first level customer complaints/escalation (pre-travel or on-trip)
May function as a SME with specific client knowledge and/or GDS/systemic knowledge
Client Services Manager - Team Lead
By MediaRadar, Inc. At New York, United States
You have 4+ years of management experience.
Proactive mentality and excellent time management skills
Exceptional relationship building and relationship management skills
Manage and track team activities, using data to streamline team productivity.
Manage and facilitate cross-team collaborations with Sales, Marketing and Product.
You possess a BA/BS degree or commensurate experience.

Are you a natural leader with a passion for delivering exceptional client experiences? We’re looking for an experienced Client Experience Team Lead to join our team and help us create an unforgettable customer journey. You’ll be responsible for leading a team of customer service professionals, developing strategies to ensure customer satisfaction, and driving continuous improvement. If you’re looking for an exciting opportunity to make a real impact, this is the job for you!

Overview The Client Experience Team Lead is responsible for leading a team of customer service professionals to ensure that all customer inquiries and requests are handled in a timely and professional manner. The Team Lead will be responsible for providing guidance and support to team members, developing and implementing customer service strategies, and ensuring that customer service standards are met. Detailed Job Description The Client Experience Team Lead will be responsible for leading a team of customer service professionals in providing excellent customer service. The Team Lead will be responsible for developing and implementing customer service strategies, monitoring customer service performance, and providing guidance and support to team members. The Team Lead will also be responsible for ensuring that customer service standards are met, resolving customer complaints, and providing feedback to management. Job Skills Required
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to lead and motivate a team
• Ability to manage multiple tasks and prioritize effectively
• Ability to problem solve and make decisions
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or related field
• 3+ years of customer service experience
• 1+ years of experience in a leadership role
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service strategies
• Knowledge of customer service performance metrics
Job Experience
• 3+ years of customer service experience
• 1+ years of experience in a leadership role
• Experience in developing and implementing customer service strategies
• Experience in resolving customer complaints
• Experience in providing feedback to management
Job Responsibilities
• Lead a team of customer service professionals
• Develop and implement customer service strategies
• Monitor customer service performance
• Provide guidance and support to team members
• Ensure that customer service standards are met
• Resolve customer complaints
• Provide feedback to management