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Client Experience Coordinator Jobs in Maryland

Client Experience Manager Jobs
By CarCare To Go At Rockville, MD, United States
Experience and comfort using customer-relationship management software
Manage clients who come in for service appointments
Coordinate with vehicle technicians to ensure seamless client experience from start to finish
Manage appointments including scheduling, communication, and payments
Identify opportunities to improve customer experience and continuously find operational efficiencies to work smarter
3+ years experience in client service role (could be anything from automotive to restaurants to hospitality to retail)
Vp Or Svp, Client Experience
By Palladian Partners, Inc. At Silver Spring, MD, United States
Work together with the senior team to retain and grow current clients, attract new clients, and expand capabilities and offerings
Coordinate with project directors in their contract-level performance, budget and management, as well as their risk review and mitigation efforts.
Develop and execute innovative and creative solutions for account teams to offer Palladian’s clients
Strive for a deliberative, results-oriented, equitable, inclusive, transparent and mission-driven workplace.
Build and nurture client relationships by providing team leadership and strategic guidance to clients
Lead proposals, bids, extensions and recompetes, and help ensure market-appropriate and competitive proposal design and pricing

Are you passionate about providing exceptional customer service? We are looking for a Client Experience Coordinator to join our team and help create an outstanding customer experience. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you are a customer service professional with a passion for helping people, this is the perfect opportunity for you!

What is Client Experience Coordinator Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to maintain a professional attitude

What is Client Experience Coordinator Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience in a customer service role in a corporate environment
• Knowledge of customer service software, databases, and tools
• Ability to work in a fast-paced environment

What is Client Experience Coordinator Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service standards and procedures
• Knowledge of customer service metrics and analytics

What is Client Experience Coordinator Job Experience?

• At least two years of customer service experience
• Experience in a customer service role in a corporate environment
• Experience in customer service software, databases, and tools
• Experience in customer service best practices
• Experience in customer