Client Experience Coordinator (Remote)
By SmartCommerce At Atlanta, GA, United States
Strong knowledge of management methods and techniques
0-2 years experience in account management, client support, or entry-level sales
Stay knowledgeable on all product offerings and enhancements
Assist CE team with developing and maintaining exceptional customer service experience
Excellent client-facing and communication skills
Critical thinking and problem-solving skills

Are you passionate about providing exceptional customer service? We are looking for a Client Experience Coordinator to join our team and help create an outstanding customer experience. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you are a customer service professional with a passion for helping people, this is the perfect opportunity for you!

What is Client Experience Coordinator Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to maintain a professional attitude

What is Client Experience Coordinator Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience in a customer service role in a corporate environment
• Knowledge of customer service software, databases, and tools
• Ability to work in a fast-paced environment

What is Client Experience Coordinator Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service standards and procedures
• Knowledge of customer service metrics and analytics

What is Client Experience Coordinator Job Experience?

• At least two years of customer service experience
• Experience in a customer service role in a corporate environment
• Experience in customer service software, databases, and tools
• Experience in customer service best practices
• Experience in customer