Director, Client Care Jobs
By Zepp Health At United States
5. Good organizational and time management skills, able to work across time zones and multi-tasking environments
6. Ensure customer service teams receive appropriate training and development to improve their skills and knowledge
4. Familiar with customer relationship management (CRM) systems and related tools
Competitive salary, Vacation day, sick day and a remote-friendly culture
5. Work closely with sales, marketing, product, and technical teams to improve customer experience and service levels
3. Strong customer-oriented thinking and problem-solving skills
Client Care Specialist Jobs
By Matthew Coast International At United States
Organizational skills that enable you to quickly answer client’s questions or allow a colleague to seamlessly fill in for you.
Technology skills that enable you to quickly learn new apps and technologies.
Coaching skills that empower you to guide a client toward being fully bought in and in action throughout the program
Beyond this requirement, a Client Care Specialist’s typical day includes:
Checking in with, monitoring, and tracking client behavior, interaction and results.
Communicating with clients consistently about their goals, their actions and managing their expectations to increase adherence, results, referrals, testimonials and renewals/upsells
Client Care Success Specialist
By MK Recruiting At United States
Manages communication for customer account needs (data importing, custom reports, data entry requests)
Time management and ability to multi-task
Acts as consultant with clients on operational guidance and provides advice based on direct experience and/or experience with other clients.
Critical thinking and decision- making skills
Experience with internet- based technology
Exceptional listening and communication skills
Pricing Client Care Specialist - Quoting For International Freight Forwarder
By Priority Worldwide Services At , Compton, 90220, Ca
Assist with the daily management of the Hawaiian Government Freight Management (GFM) quoting system. Including:
Assist with preparing quoting reports for sales and management staff.
Use knowledge to maximize overall margins.
Prior experience in domestic and/or international freight forwarding pricing/quoting
Experience negotiating rates with all transportation modes
Strong verbal and written communication skills

Are you passionate about providing exceptional customer service? We are looking for a Client Care Specialist to join our team and help us provide our customers with the best experience possible. If you have a knack for problem solving and a commitment to delivering outstanding customer service, this could be the perfect job for you!

A Client Care Specialist is responsible for providing excellent customer service to clients. They must be able to effectively communicate with clients, provide solutions to their problems, and ensure that their needs are met.

What is Client Care Specialist Skills Required?

• Excellent communication skills
• Problem-solving abilities
• Ability to multitask
• Knowledge of customer service principles
• Patience and empathy
• Ability to work in a fast-paced environment

What is Client Care Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Proficiency in Microsoft Office

What is Client Care Specialist Knowledge?

• Knowledge of customer service principles
• Knowledge of customer service software
• Knowledge of company products and services

What is Client Care Specialist Experience?

• Previous customer service experience
• Previous experience in a customer service role

What is Client Care Specialist Responsibilities?

• Respond to customer inquiries in a timely manner
• Provide solutions to customer problems
• Follow up with customers to ensure their needs are met
• Maintain customer records
• Monitor customer feedback and take appropriate action
• Resolve customer complaints in a professional manner