Client Account Manager Jobs in Oklahoma , Employment

Are you looking for a challenging and rewarding role in client account management? We are looking for an experienced and motivated individual to join our team as a Client Account Manager. You will be responsible for managing relationships with our clients, providing exceptional customer service, and ensuring that our clients' needs are met. If you have a passion for customer service and are looking for an opportunity to make a difference, this is the job for you!

Overview A Client Account Manager is responsible for managing and maintaining relationships with clients. They are responsible for understanding the client’s needs and providing solutions to meet those needs. They must be able to identify opportunities to increase customer satisfaction and loyalty. Detailed Job Description A Client Account Manager is responsible for managing and maintaining relationships with clients. They must be able to identify opportunities to increase customer satisfaction and loyalty. They must be able to analyze customer data and develop strategies to increase customer retention. They must be able to develop and implement customer service plans and ensure customer satisfaction. They must be able to provide technical support and troubleshoot customer issues. They must be able to develop and maintain relationships with clients and ensure customer satisfaction. Job Skills Required

• Excellent communication and interpersonal skills

• Strong customer service and problem-solving skills

• Ability to analyze customer data and develop strategies

• Ability to develop and implement customer service plans

• Ability to provide technical support and troubleshoot customer issues

• Ability to develop and maintain relationships with clients

Job Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field

• At least 3 years of experience in customer service or account management

• Knowledge of customer service principles and practices

• Knowledge of customer relationship management (CRM) software

• Knowledge of sales and marketing principles

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of customer relationship management (CRM) software

• Knowledge of sales and marketing principles

• Knowledge of customer data analysis

• Knowledge of customer service plans

• Knowledge of technical support and troubleshooting

Job Experience

• At least 3 years of experience in customer service or account management

• Experience in developing and maintaining relationships with clients

• Experience in developing and implementing customer service plans

• Experience in providing technical support and troubleshooting customer issues

• Experience in analyzing customer data and developing strategies

Job Responsibilities

• Develop and maintain relationships with clients

• Analyze customer data and develop strategies to increase customer retention

• Develop and implement customer service plans

• Provide technical support and troubleshoot customer issues

• Identify opportunities to increase customer satisfaction and loyalty

• Monitor customer feedback and take appropriate action

• Prepare reports on customer service performance