Oag - Child Support | It Business Analyst Ii-Iii | 23-0800
By OFFICE OF THE ATTORNEY GENERAL At , Austin, 78741, Tx $5,000 - $6,250 a month

OAG - Child Support | IT Business Analyst II-III | 23-0800

THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER

Are you looking for an exciting opportunity to make a difference in the lives of children and families? We are looking for a Child Support Officer III to join our team and help ensure that children receive the financial support they need and deserve. As a Child Support Officer III, you will be responsible for investigating, evaluating, and enforcing child support orders, as well as providing counseling and education to families. If you are passionate about helping children and families, this is the perfect job for you!

Overview Child Support Officer III is a professional position responsible for providing child support services to families. This position is responsible for managing a caseload of child support cases, providing customer service, and ensuring compliance with state and federal laws. Detailed Job Description Child Support Officer III is responsible for providing child support services to families. This includes managing a caseload of child support cases, providing customer service, and ensuring compliance with state and federal laws. This position is also responsible for conducting investigations, interviewing clients, and providing information and assistance to clients. Additionally, this position is responsible for preparing and filing court documents, attending court hearings, and providing testimony in court. Job Skills Required
• Knowledge of state and federal child support laws and regulations
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize workload
• Strong problem-solving and analytical skills
• Proficient in Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in social work, psychology, or a related field
• At least two years of experience in child support services
• Certification in child support services
• Knowledge of state and federal child support laws and regulations
• Ability to pass a background check
Job Knowledge
• Knowledge of state and federal child support laws and regulations
• Knowledge of family law and court procedures
• Knowledge of interviewing and investigation techniques
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software applications
Job Experience
• At least two years of experience in child support services
• Experience in interviewing and investigation techniques
• Experience in customer service
• Experience in preparing and filing court documents
Job Responsibilities
• Manage a caseload of child support cases
• Provide customer service to clients
• Ensure compliance with state and federal laws
• Conduct investigations and interviews
• Prepare and file court documents
• Attend court hearings and provide testimony
• Provide information and assistance to clients