Register
Recruit Create CV

Chat Resource Center Specialist Jobs

Resource Coordinator - Hype Center
By Freedom Forward At San Francisco, CA, United States
Minimum Qualifications (Knowledge, Skills, and Abilities)
Manage scheduled appointments and drop-in requests from members
Demonstrated experience working in a retail or community-serving space.
Exceptional customer service skills and passion for serving others.
Demonstrated ability to prioritize, problem solve, and manage time effectively and work with minimal supervision.
Relevant experience working in community with young people and the ability to relate to their needs.
Resource Center Program Specialist
By Binghamton University At Binghamton, NY, United States
Experience with supervision and project management preferred.
Providing documentation needed for annual reporting requirements.
A minimum of three (3) years' programmatic and/or administrative experience in expanded learning opportunities programming during the past 10 years.
Organizing and implementing site visits, consultation, and TA for subgrantee sites.
Supporting annual work plans and attainment of deliverables outlined in the plans.
Monitoring implementation progress and assessing needs of programs statewide.
Employee Resource Center Specialist
By Molina Healthcare At United States
Answer employee phone calls and emails, document request/question and solution provided in the case management system.
Offer top tier customer service, including clear, concise and empathetic communication.
Document new solutions, building out documentation for the knowledge tools and employee website in partnership with subject matter experts.
1-2 years customer service experience; or
1-2 years HR or payroll experience
Seeks out alternative ways to get things done to meet the unique needs of an employee
Employee Resource Center Associate
By MultiCare Health System At , Remote From $21.05 an hour

Job Details Job ID: 122477 Location: Remote Entity: MultiCare Health System Category: Human Potential - HR/OE/Education Specialty: Not Applicable Department: HR Shared ...

Are you looking for a job that allows you to help others while utilizing your customer service and technical skills? Look no further! We are looking for a Chat Resource Center Specialist to join our team and provide exceptional customer service and technical support to our customers. If you have a passion for helping people and a knack for problem-solving, this is the perfect job for you!

Overview:

A Chat Resource Center Specialist is responsible for providing customer service and technical support via chat to customers. They are responsible for responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. They must be able to communicate effectively and efficiently with customers, while also providing a high level of customer service.

Detailed Job Description:

The Chat Resource Center Specialist is responsible for providing customer service and technical support via chat to customers. They must be able to respond to customer inquiries, troubleshoot technical issues, and provide solutions to customer problems. They must be able to communicate effectively and efficiently with customers, while also providing a high level of customer service. The Chat Resource Center Specialist must be able to multitask and prioritize tasks in order to provide the best customer service possible.

What is Chat Resource Center Specialist Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot technical issues
• Ability to provide solutions to customer problems

What is Chat Resource Center Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous experience in a chat support role
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to multitask and prioritize tasks

What is Chat Resource Center Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of troubleshooting techniques
• Knowledge of customer service software

What is Chat Resource Center Specialist Job Experience?

• Previous customer service experience
• Previous experience in a chat support role

What is Chat Resource Center Specialist Job Responsibilities?

• Respond to customer inquiries via chat
• Troubleshoot technical issues
• Provide solutions to customer problems
• Communicate effectively and efficiently with customers
• Provide a high level of customer service
• Multitask and prioritize tasks