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CCM Product expert Jobs

Product Support Expert Jobs
By Meltwater At Denver, CO, United States
Provide excellent product support to our clients via email and live chat to enhance the client experience
Outstanding written and verbal communication skills in English
Experience with ticketing systems like Intercom and JIRA or similar live chat platforms is a bonus
Influence product development through valuable feedback to our Product and Engineering teams
Be able to remain organized and be able to prioritize in a high-volume environment
Take ownership of support tickets from start to completion while providing value-added information
Senior Expert Science & Technology (Drug Product Lead)
By Novartis At Durham, NC, United States
Communicate effectively across organizational interfaces i.e. project-management, line functions, senior management, etc.
Proactively identify scientific, technological and strategic risks, propose creative solutions and communicate key issues to the appropriate management level
Strong working knowledge of regulatory CMC expectations with significant experience with IND/BLA submissions
Previous experience in drug product process development; prior experience in adeno-associated virus and/or lentivirus gene therapy process development preferred
Proven leader that can effectively operate in a cross-functional, matrix environment and successfully manage multiple programs / priorities simultaneously
A collaborative attitude, excellent communication skills and problem solving mentality are essential for success
Escalated Support / Product Expert I
By Automatiq At Atlanta, GA, United States

We are seeking an experienced Technical Support / Product Expert to join our market-leading, fast-growing, event ticketing technology company. As a Technical Support / Product Expert, you will report ...

Expert Product Manager, Experian Consumer Services
By Experian At San Francisco, CA, United States
Experience with building ML models to improve user experience is a plus
Experience in managing conversion funnels, onboarding, advisory, and transactional flows
This role can be 100% remote or you can choose to work out of an Experian office.
Competitive pay and comprehensive benefits package, with a bonus target of 15%
You’ll drive ruthless prioritization to ensure we’re shipping products that are delivering value to our users along with performance metrics.
You are a strong advocate for data-driven decision-making and user research.
Aladdin Business, Client Service - Product Expert, Associate
By BlackRock At New York, NY, United States
Previous knowledge and experience with specialized portfolio construction/reporting tools
Build deep product and workflow expertise, handle the most complex client asks and elevate the knowledge of the support organization
Own complex Aladdin user inquiry demonstrating technical knowledge to determine root cause and steps to resolve
Formulate and implement strategic objectives to improve Aladdin user experience through process and technology enhancements
Deployment of new products and functionalities with Product Managers, Developers and Product marketing
In-depth technical understanding and knowledge of investment processes and workflows
Global Product Expert Lead
By Nike At Beaverton, OR, United States
Previous production, project management and or agency experience preferred
Strong business sense for brand, resource and project management
Support the Brand Managers/Brand Directors on quarterly Brand Architecture and Quarterly Business Review deliverables
Use strong communication skills to partner with different groups within the matrix to identify key seasonal looks and styles
Coordinate with Product Specialists to manage product delivery dates against Brand Production plans and timelines
Manage unauthorized usage, timing and exposure

Are you an expert in CCM products? We are looking for a motivated individual to join our team and help us develop innovative solutions for our customers. As a CCM Product Expert, you will be responsible for researching and developing new products, providing technical support, and helping to ensure customer satisfaction. If you have a passion for technology and a desire to make a difference, this could be the perfect job for you!

A CCM Product Expert is responsible for providing technical expertise and support for the development and implementation of CCM (Customer Communications Management) products. The job requires a deep understanding of the product and its capabilities, as well as the ability to troubleshoot and resolve customer issues.

What is CCM Product expert Job Skills Required?

• Strong knowledge of CCM products and their capabilities
• Excellent problem-solving and troubleshooting skills
• Ability to communicate effectively with customers and colleagues
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize work
• Knowledge of customer service principles and practices

What is CCM Product expert Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in CCM product development and implementation
• Experience with customer service principles and practices
• Knowledge of software development life cycle

What is CCM Product expert Job Knowledge?

• Knowledge of CCM products and their capabilities
• Knowledge of customer service principles and practices
• Knowledge of software development life cycle
• Knowledge of customer communications management processes

What is CCM Product expert Job Experience?

• 5+ years of experience in CCM product development and implementation
• Experience with customer service principles and practices
• Experience with software development life cycle
• Experience with customer communications management processes

What is CCM Product expert Job Responsibilities?

• Develop and implement CCM products
• Troubleshoot and resolve customer issues
• Provide technical expertise and support for CCM products
• Monitor customer feedback and provide solutions
• Manage multiple tasks and prioritize work
• Collaborate with other departments to ensure customer satisfaction