Case Manager Team Lead Jobs

Ensure that the continuation of services, case management and reunification services will be provided 7 days a week.

Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel)

Monitor compliance and implementation of program services.

Ensure ORR safe and timely release policy revisions are appropriately implemented within required timeframes.

Serve as primary liaison between ORR, DHS, Border Patrol, legal services and Immigration Court.

Communicate all placement referrals with Lead Clinician and remain on call.

Excellent organizational skills; ability to multitask and manage multiple responsibilities.

Issue resolution for all cases requiring management intervention.

Maintains knowledge of legal and regulatory requirements including professional licenses, training, background checks, etc.

Training current and new Care Supervisor team members and ensuring all roles and responsibilities are understood and met.

Tracks the receipt and expiration date (if any) of insurance, certifications and training.

Participates in after-hours on-call rotation as an industry quality assurance requirement.

Excellent organizational and time management skills

Strong computer software skills including word, excel and data entry.

General agency duties and responsibilities:

Responsible for managing all referrals received including calling, scheduling, confirming, and sending documentation.

Facilitates all needs for both prior, day of, and after appointment.

Provides communication of updates to court officials, stakeholders

Excellent organizational skills; ability to multitask and manage multiple responsibilities.

Issue resolution for all cases requiring management intervention.

Maintains knowledge of legal and regulatory requirements including professional licenses, training, background checks, etc.

Training current and new Care Supervisor team members and ensuring all roles and responsibilities are understood and met.

Tracks the receipt and expiration date (if any) of insurance, certifications and training.

Participates in after-hours on-call rotation as an industry quality assurance requirement.