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Call Center Jobs in Bexar, Texas

Patient Scheduler - Women's Clinic Call Center
By University Health KC At University City, MO, United States
Experience with customers in hospital, business or insurance office
Knowledge of basic medical terminology
High school diploma or equivalent required
Proficient in use of computer hardware and software
Contact & Command Center Analyst - Call Center - Part-Time - 29 Hours
By Whataburger At San Antonio, TX, United States
Experience and/or education in Windows OS, service management software, e-mail, voicemail, internet/intranet, cell phones, desktop support, preferred
HDI-Support Center Team Lead; HDI-Knowledge Centered Support; CompTIA Security+; MCP; CCNA or other related certification is a plus
Must be able to work the normal business hours as set by management for the team that Family Member supports
Develops and refines the Contact Center’s Knowledge Base, Work Instructions and Standard Operating Procedures related to all technical issues and technology.
Assumes additional responsibilities as assigned
High school diploma/GED equivalent or equivalent work experience
Operations Supervisor - Call Center
By QTC Management, Inc. At , San Antonio, 78228, Tx $64,000 - $70,000 a year
Strong working knowledge of case management programs
4 year(s): Supervisory or management experience preferably in a healthcare setting
Project management and medical case management life cycle experience is preferred
Bachelor’s degree from an accredited college in a healthcare related field or equivalent experience/combined education
Manage processes and procedures to ensure timely and quality completion of work according to clients contractual obligations
Perform other duties and responsibilities as assigned
Manager Call Center Operations
By Grady Health System At , Atlanta, 30303
3 years of management (leadership) experience is required.
Project management skills is preferred.
Bachelor's degree in business administration, management, and/or health administration is required.
3 to 5 years of experience in call center operations, preferably in a healthcare environment is required.
1 to 2 years of healthcare operations experience particularly related to ambulatory or clinic throughput and work flow.
Patient Access knowledge is preferred.
Call Center Quality Specialist
By Commonwealth Care Alliance At , Boston, 02108
Must be able to demonstrate productive and independent time management.
Bachelor's Degree or equivalent experience
Minimum years’ experience 1-3 years
Must exhibit strong analytical skills for the understanding, interpretation, and communication of complex data.
Must possess exceptional Microsoft Office Skills (Word, Excel, Outlook, PowerPoint), and Internet research skills.
Why This Role is Important to Us:
Call Center Manager Jobs
By Amentum At , Fort Carson $70,000 - $90,000 a year
5 years of case management experience
Ability to properly manage staffing and resources(team) and addressing case work requirements within their scope(s) of their responsibilities
Experience managing a call center and ability to manage fluctuating call/ticket volumes
Strong background in and understanding of Case Management and Customer Service (Call Center / Contact Center) operations
Case Management Call Center Manager –
Essential duties and responsibilities for the position include, but are not limited to:
Emergency Operations Call Center Specialist
By GAP Solutions, Inc. At , Atlanta, 30333
Support emergency operations and incident management for 24/7/365 requirements at the CDC EOC and Continuity of Operations Plan (COOP) alternate facilities
Facilitate and manage continuous information sharing, knowledge management, communications, and reporting support within the EOC
Previous experience in emergency management or response
Maintain an EOC change management process for updating and managing protocols, SOPs and contact lists
Bachelor’s Degree and four years of related experience
Background Investigation Requirement: All employees must pass a security investigation
Registered Nurse - Call Center
By US Veterans Health Administration At , Atlanta $65,108 - $113,257 a year
Utilizing telephone systems and computer applications and maintaining certification in appointment management and scheduling.
If you are relying on your education to meet qualification requirements:
Performing Quality Management activities such as identifying problem areas and analyzing findings for change.
Utilizing effective communication and customer service skills to triage symptom-based concerns.
Identifying potential problems involving resources and/or safety and taking action to avert or manage the situation.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Call Center Specialist Jobs
By Walmart At , Carrollton, 75006, Tx From $18 an hour
Healthcare insurance experience preferred with a focus on patient registration and eligibility requirements.
Remote work after 4 weeks of onsite training.
Financial benefits including 401(K), stock purchase plans, life insurance and more
One - Two years customer service experience in a fast paced customer service environment
You have EPIC system experience
Monday through Friday. Morning shift.
Call Center Retention Specialist
By Sirius XM At , Irving, 75063, Tx
Strong attention to detail, time management and decision-making skills.
6 months plus of relevant sales experience in a metric-based/goal-oriented environment.
Experience in a contact center environment strongly preferred.
Interpersonal skills and ability to interact and work with employees at all levels and customers of all types.
Must be fluent in English with excellent written and verbal communication skills.
Approaches service and sales with integrity, compassion, and perserverance.
Call Center Supervisor Jobs
By DSI At Richardson, TX, United States
Associate degree or equivalent combination of education, technical training, or work experience considered in lieu of degree
Minimum of 2 years of experience in a call center environment required
Ability to manage a high level of confidentiality
Excellent organizational, written, and verbal communication skills
Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
Ensure compliance with company wage and hour policy, including ensuring non-exempt employees get rest and meal breaks
Supervisor, Call Center Jobs
By SmithRx At Plano, TX, United States
Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance requirements, and ensuring a hassle-free experience for our members
Educate patient members about their pharmacy benefits and serve as a patient advocate to help them source necessary medications they need
Active listening, conversational speaking skills, with a high degree of empathy
Self-starter with the ability to multitask, prioritize and manage time effectively
Excellent verbal and written communication skills
Demonstrate problem-solving skills, information gathering, research, alternatives analysis, applying creative solutions to unique and/or immediate issues
Call Center Assistant Jobs
By Electric Comms At Dallas, TX, United States
Proficient computer skills and experience with customer relationship management (CRM) software.
High school diploma or equivalent; further education or relevant certifications are a plus.
Make outbound calls to follow up with customers, provide information, and offer assistance as required.
Follow call center scripts and guidelines while adapting responses to customers' unique situations, ensuring a personalized and engaging experience.
Collaborate with team members and other departments to resolve customer issues and improve overall customer experience.
Stay updated on industry trends, best practices, and product knowledge through ongoing training and professional development.
Team Lead – Call Center
By InfiCare Staffing At Carrollton, TX, United States
Provide feedback to management and challenge processes to increase efficiency and customer satisfaction.
Educational requirements include a High School Diploma or equivalent.
Knowledge and experience using current computer technology, including experience with Excel and Word.
Improve workflows by using critical thinking skills to track activity and identify areas for improvement.
Minimum 3-year Call Center experience required.
Minimum 2-year supervisory experience is required, preferably in health plan operations.
Call Center - Bilingual Spanish
By Progressive Insurance At Greater Corpus Christi Area, United States
Work From Home Office Requirements
Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Fluent in Spanish and English (verbal and written)
Call Center - Bilingual Spanish
By Progressive Insurance At College Station-Bryan Area, United States
Work From Home Office Requirements
Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Fluent in Spanish and English (verbal and written)
Call Center Recruiter (Contract)
By SmithRx At Plano, TX, United States
Full cycle recruitment: job requisition intake, passive candidate generation/sourcing, candidate screening, interview facilitation, candidate & stakeholder management, and offer negotiations/closing candidates
Leverage market data and insights to help advise hiring managers into making strategic hiring decisions
Optimize every aspect of the talent acquisition process by leveraging ATS (Greenhouse) to ensure a superior candidate experience
Provide data insights on candidate pipeline health and conversion metrics to hiring managers/ key stakeholders
3+ years of experience of full-lifecycle recruitment. Experience recruiting for healthcare, sales or customer support preferred.
You advocate for your candidates and take pride in facilitating excellent candidate experiences.
Call Center Supervisor Jobs
By Milliman At Dallas, TX, United States
Excellent organization and time management skills.
Understand and manage employee performance to department metrics, taking corrective action as needed
Prior experience supervising employees in a call center
Prior experience evaluating calls, email and chats and providing feedback to employees
Strong working knowledge of proprietary, internal recordkeeping and workflow systems for the administration of pension plans and participant contacts
Strong interpersonal skills with the ability to communicate professionally with employees, participants and clients at all levels
Fraud Analyst, Client Service Center (Call Center)
By Louis Vuitton At Irving, TX, United States
Risk Management, Account Takeover, Fraud Rings, and Identity Theft
This position is required to work onsite at our Irving location and is not remote.
Proven track record to evaluate/review sophisticated investigation decisions
Monitor fraud across our network
Call Center - Bilingual Spanish
By Progressive Insurance At Waco, TX, United States
Work From Home Office Requirements
Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Fluent in Spanish and English (verbal and written)

Are you looking for a job that offers flexible hours, competitive pay, and the chance to make a real difference? Look no further than a career in call center work! With a call center job, you'll have the opportunity to help customers with their needs while developing your communication and problem-solving skills. Plus, you'll get to work in a fast-paced, dynamic environment with plenty of opportunities for growth. So what are you waiting for? Start your journey to a rewarding career today!

Call center jobs involve providing customer service and support over the phone, via email, or through online chat. The job requires excellent communication and problem-solving skills, as well as the ability to remain calm and professional in difficult situations.

What is Call Center Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to remain calm and professional in difficult situations
• Ability to multitask and prioritize tasks
• Proficiency in customer service software and databases
• Knowledge of relevant products and services
• Ability to work independently and as part of a team

What is Call Center Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Proficiency in customer service software and databases

What is Call Center Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software and databases

What is Call Center Experience?

• Previous customer service experience
• Experience in a call center environment

What is Call Center Responsibilities?

• Respond to customer inquiries via phone, email, or online chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Process orders, forms, and