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Call Center Customer Care Representative Jobs in Texas

Call Center Customer Service Representative
By Anderson Plumbing, Heating and Air At , El Cajon, 92020 $18 - $19 an hour
Complete any responsibilities assigned by the manager
Follow scripting to provide a consistent experience for clients
Previous experience in HVAC, plumbing, electrical services, or construction a plus
Excellent communication skills, both verbal and written
Exceptional customer service and phone skills
Strong attention to detail with problem-solving capabilities
Customer Call Center Representative Iii (Tc)
By QTC Management, Inc. At , San Antonio, 78228
Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology
Accurately documents all call information in case management system according to standard operating procedures
Excellent data entry and typing skills
Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests
Strong knowledge of administrative processes
Ability to effectively manage competing priorities in a fast paced environment
Customer Call Center Representative Iii - San Antonio, Tx
By QTC Management, Inc. At , San Antonio, 78228, Tx $17.34 an hour
Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology
Accurately documents all call information in case management system according to standard operating procedures
Excellent data entry and typing skills
Level 2 – 1-3 years of experience; $17.34/hr
Level 3 – 3-5 years of experience; $18.87/hr
Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests
Customer Call Center Representative Ii - (Tc)
By QTC Management, Inc. At , San Antonio, 78228, Tx $17.34 an hour
Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology
Accurately documents all call information in case management system according to standard operating procedures
Excellent data entry and typing skills
Level 2 – 1-3 years of experience; $17.34/hr
Level 3 – 3-5 years of experience; $18.87/hr
Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests
Sr. Customer Service Representative - Call Center
By City of Fort Worth At Fort Worth, TX, United States
Three (3) years of increasingly responsible customer service experience in an office environment required
Experience working in inbound-calls Call Center environment
Benefits for this position include:
The Sr. Customer Service Representative - Call Center job responsibilities include:
High School Diploma or GED
Bilingual in English and Spanish
Remote Call Center Customer Service Representative (Managed Care Provider, Claims, Inbound And Outbound)
By TriWest Healthcare Alliance At , El Paso, Tx
**PREFER VETERANS AND MILITARY FAMILIES** **MUST HAVE CALL CENTER EXPERIENCE**
o One year experience in a customer service role with performance metrics
o Experience using Microsoft Office products and the Internet
o Contact center experience to include call center chat messaging
o Military experience focusing on service delivery
o Consistently displays professional and courteous service skills to internal and external customers.
Customer Service Representative/ Call Center
By Diligent Delivery Systems At , Houston, Tx $15 - $16 an hour
Strong data entry and telephone skills
De-escalate situations involving dissatisfied customers, offering patient assistance and support.
Previous experience in customer service preferred
Effective communicator with strong ability to provide empathy and excellence customer experience
Working knowledge of Microsoft Office and ability to learn and utilize software applications
Excellent organizational and interpersonal skills
Customer Care Agent (Call Center)
By State of Georgia At , Atlanta, 30334, Ga $40,600 a year
Constantly maintain call center guidelines and expectations including quality assurance, attendance, punctuality, and time management.
Bachelor’s degree from a four-year accredited college and three years recent call center experience.
Review, comprehend, and speak knowledgeably to members regarding current laws, agency policies, web services, and departmental policies and procedures.
Must be able to work during the hours of 7:30 am-5:30 pm.
Respond to incoming calls regarding, but not limited to, membership/retirement eligibility, refund/retirement processes, and service purchases.
Notate and update account information accurately.