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Bpo Support Supervisor Jobs in Ohio

Bpo Coordinator Jobs
By Insight Global At Columbus, Ohio Metropolitan Area, United States
9. Identify opportunities to streamline and enhance governance processes and clarify roles and responsibilities as needed.
2. Familiarity with managed service provider contracts, statements of work, and change orders
2. Provide support and coordination for new and existing BPO governance deliverables.
3. Coordinate transitioning new BPO opportunities to suppliers.
4. Interact with international suppliers to ensure deliverables are met.
5. Act as contact point between internal and external teams for outsourced projects
Support Supervisor Needed-Urgent Jobs
By Clean Team, Inc. At Leipsic, OH, United States
Work together with upper management to provide effective communication
Capability to create a game plan for each evening and week by using effective time management and scheduling
You are looking for an opportunity to work independently utilizing your leadership skills
Manage your time and prioritize a nightly agenda
Skilled at making quality decisions
Ability to give and receive feedback and effectively apply solutions to resolve issues or manage conflict
Support Supervisor Needed Jobs
By Clean Team, Inc. At Findlay, OH, United States
Work together with upper management to provide effective communication
Capability to create a game plan for each evening and week by using effective time management and scheduling
You are looking for an opportunity to work independently utilizing your leadership skills
Manage your time and prioritize a nightly agenda
Skilled at making quality decisions
Ability to give and receive feedback and effectively apply solutions to resolve issues or manage conflict
Support Supervisor Needed-Urgent Jobs
By Clean Team, Inc. At Bowling Green, OH, United States
Work together with upper management to provide effective communication
Capability to create a game plan for each evening and week by using effective time management and scheduling
You are looking for an opportunity to work independently utilizing your leadership skills
Manage your time and prioritize a nightly agenda
Skilled at making quality decisions
Ability to give and receive feedback and effectively apply solutions to resolve issues or manage conflict

Are you looking for a challenging and rewarding role as a BPO Support Supervisor? We are looking for a motivated and experienced professional to join our team and help us provide exceptional customer service. You will be responsible for managing a team of customer service representatives and ensuring that all customer inquiries are handled in a timely and efficient manner. If you have the skills and experience to take on this role, we want to hear from you!

Overview:

A BPO Support Supervisor is responsible for overseeing the day-to-day operations of a business process outsourcing (BPO) team. This includes managing staff, ensuring customer service standards are met, and providing technical support. The BPO Support Supervisor is also responsible for ensuring that the team meets its goals and objectives.

Detailed Job Description:

The BPO Support Supervisor is responsible for overseeing the day-to-day operations of a business process outsourcing (BPO) team. This includes managing staff, ensuring customer service standards are met, and providing technical support. The BPO Support Supervisor is also responsible for ensuring that the team meets its goals and objectives. The BPO Support Supervisor is responsible for training and developing team members, monitoring performance, and providing feedback. The BPO Support Supervisor is also responsible for resolving customer complaints and providing customer service.

What is Bpo Support Supervisor Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize workload
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Knowledge of customer service principles and practices
• Knowledge of business process outsourcing (BPO)
• Knowledge of computer systems and applications
• Knowledge of office management principles and practices

What is Bpo Support Supervisor Job Qualifications?

• Bachelor’s degree in business administration, management, or related field
• At least 3 years of experience in a BPO or customer service role
• At least 1 year of experience in a supervisory role
• Knowledge of customer service principles and practices
• Knowledge of business process outsourcing (BPO)
• Knowledge of computer systems and applications
• Knowledge of office management principles and practices

What is Bpo Support Supervisor Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of business process outsourcing (BPO)
• Knowledge of computer systems and applications
• Knowledge of office management principles and practices
• Knowledge of customer service software and systems
• Knowledge of data entry and data processing

What is Bpo Support Supervisor Job Experience?

• At least 3 years of experience in a BPO or customer service role
• At least 1 year of experience in a supervisory role

What is Bpo Support Supervisor Job Responsibilities?

• Manage and oversee the day-to-day operations of the BPO team
• Train and develop team members
• Monitor performance and provide feedback
• Ensure customer service standards are met
• Resolve customer complaints
• Provide technical support
• Ensure