Boston Airport Customer Service Agent Jobs

Other duties as assigned by management.

Successful experience of company training programs.

Must be detail oriented, organized, confident, and demonstrate excellent communication skills.

Must be passionate about people and committed to customer service excellence!

Display initiative, work with limited supervision, make decisions, provide direction and use sound judgment to act upon opportunities to solve problems.

Demonstrated ability to work with people of various backgrounds, personality traits and levels of authority to accomplish company goals.

Adaptability to changing priorities and time management skills

Worldwide flight benefits for you and your family

Basic knowledge of fundamental computer programs for record-keeping and baggage routing

Strong teamwork and collaborations skills

Load/unload customer luggage, airfreight, and company mail on/off aircraft

Escort passengers and special needs customers safely and courteously

Commuter Benefits & Parking subsidy

Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike

Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR

Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!

Previous sales and/or customer service experience, a plus – we'll teach you the rest!

Competitive hourly rate of $16.00 / hour

Successful completion of interview required to meet job qualifications

Lift baggage and boxes/packages weighing up to 70 lbs.

Stand for up to 4 hours during a shift

Operate the passenger loading jet-way bridge

Part-Time Customer Service Agent - Nashville International Airport (BNA) - Nashville, TN

Greeting our passengers with a smile

This position is part-time with a minimum of 20 hours per week scheduled. Flight benefits are offered.

Possess a high school diploma or equivalent education

Customer service experience in the hospitality industry

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

A 60-minute virtual panel interview

A 30-minute in-person final interview

Successful completion of interview required to meet job qualifications

Lift baggage and boxes/packages weighing up to 70 lbs.

Stand for up to 4 hours during a shift

Operate the passenger loading jet-way bridge

Part-Time Customer Service Agent Richmond International Airport (RIC), Richmond, VA

Greeting our passengers with a smile

College graduate with good English communication skills

Excellent communication skills (written, verbal, presentation)

Benefits: Health Insurance, Competitive Salary & Bonuses

Interact directly with customers and team members to maintain a high level of customer service

Perform and coordinate functions related passenger processing at counter, departure and/or arrival

Handle administrative duties such as invoices, and communications with various entities

We offer temporary remote work options to give employees flexibility to work from anywhere

Provide action oriented approaches and utilize problem solving skills in order to create loyal Split advocates within our customer base

Partner with other cross-functional team members to translate business problems and needs into product requirements to support new solutions for customers

6+ years relevant experience working with customers to drive adoption of a product or service

Proven experience in managing large, complex project implementations

Experience in DevOps or Analytics space a plus

Successful completion of interview required to meet job qualifications

Lift baggage and boxes/packages weighing up to 70 lbs.

Stand for up to 4 hours during a shift

Operate the passenger loading jet-way bridge

Part-Time Customer Service Agent Buffalo Niagara International Airport (BUF) Buffalo, NY

Greeting our passengers with a smile

Prefer extensive supervisory experience and knowledge of the Amtrak system, policies, procedures, and service standards for on- board employees

Provides direction to ensure compliance of all personnel with corporate policies & procedures relative to customer experience

Testing consistent with service requirements and other items of regulatory compliance

Effectively contributes to a safe and secure work environment for employees and travel experience for customers

Experience in revenue and accounting procedures, including the ability to evaluate and to perform audits

Experience in TDRS, CSPMI, Exodin machines, Point of Sale (POS)

Able to work weekdays and weekends (a must), we offer flexible schedule

Offer lost luggage assistance in conjunction with airlines

Good customer service skills a must

Special offers/discounts on travel and entertainment

A team player working together to create great first and last impressions

Greet passengers upon flight arrival/departure and direct to appropriate transportation - buses, taxis, car rentals etc.