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Bilingual Customer Service Rep I Jobs in Iowa

Customer Sales & Service Rep I, Customer Sales -
By Mediacom Communications Corporation At , West Des Moines, 50266, Ia From $15 an hour
Basic knowledge of Microsoft Windows and experience using email programs.
Education Enrichment up to $5,000 per year for qualified employees!
1-2 years prior work experience in customer facing role required.
Technical support experience preferred; not required.
Previous experience in an inbound call center environment preferred.
Strong written and verbal communication skills with the ability to work in a fast-paced environment.
Customer Service Manager I
By Lumen At , Remote $46,350 - $103,080 a year
Previous Telecommunication/Networking Project Management/Coordination experience.
General information technology, telecommunications, hosted cloud voice solutions, vendor management and networking knowledge
Bachelor’s degree or equivalent education and work-related experience.
Provide oversight and direction for Lumen Service Delivery by providing solid project management across organizational integration projects.
Demonstrates the ability to fully support and manage multiple complex projects simultaneously.
Experience in updating timelines, detailed reports, and executive summaries
Customer Service Specialist (Bilingual)
By WEX Inc. At , Remote $15.00 - $18.50 an hour
Lead with excellent written and verbal communication skills
Responsible for answering incoming calls and engaging with our customers over the phone
Customize interactions to the individual customer’s personality and situation (remember our customers are on the move; hold-ups delay their success)
Being the one point of contact for problem solving
Utilizing up to 10-15 systems, often multi-tasking with multiple systems on each phone call
Prescribing the fastest and easiest resolution to the problem

Are you a customer service professional with fluency in two languages? We are looking for a Bilingual Customer Service Representative to join our team and provide exceptional service to our customers. If you have a passion for customer service and are looking for an opportunity to use your language skills, this is the perfect job for you!

A Bilingual Customer Service Rep I job is a customer service role that requires fluency in two languages. The skill requirements for this job typically include excellent communication and customer service skills, as well as fluency in both languages. Qualifications for this job may include a high school diploma or equivalent, as well as experience working in customer service. Knowledge of the company's products and services is also important. Experience in a bilingual customer service role is preferred. The responsibilities of a Bilingual Customer Service Rep I job include responding to customer inquiries in both languages, providing accurate information and solutions to customer issues, and maintaining customer records. They may also be responsible for processing orders, handling returns, and resolving customer complaints.