Customer Service Rep. Bilingual
By Movora At St Augustine, FL, United States
Time Management and the ability to multi-task.
Experience as Vet Tech or in Veterinary industry required.
Strong communication and attention to detail skills.
Problem Solving skills and the ability to stay calm under pressure.
Build sustainable relationships of trust with Surgeons and Vet. Techs through open and interactive communication.
Promptly answer all inbound customer calls and emails.
Customer Service Rep I- Business Office- Remote Work
By Atrium Health At , Charlotte, 28203, Nc
Manages a high volume of inbound calls, answers patient inquiries, and determines the appropriate path for resolution and follow-up.
Reads, interprets, and understands various differing insurance correspondence including both explanation and coordination of benefits.
Demonstrates excellent customer service and expertise to patients, guarantors, and other external and internal contacts through oral and written communication.
Demonstrates a basic understanding of the standard healthcare coding methodologies, including, but not limited to CPT, HCPCS and ICD-10.
Performs appropriate updates to insurance coverage, demographic information, and contact information in patient billing system.
Responsible for meeting and maintaining Productivity measures and Quality Assurance goals as established by the Customer Service Department.

Are you a customer service professional with fluency in two languages? We are looking for a Bilingual Customer Service Representative to join our team and provide exceptional service to our customers. If you have a passion for customer service and are looking for an opportunity to use your language skills, this is the perfect job for you!

A Bilingual Customer Service Rep I job is a customer service role that requires fluency in two languages. The skill requirements for this job typically include excellent communication and customer service skills, as well as fluency in both languages. Qualifications for this job may include a high school diploma or equivalent, as well as experience working in customer service. Knowledge of the company's products and services is also important. Experience in a bilingual customer service role is preferred. The responsibilities of a Bilingual Customer Service Rep I job include responding to customer inquiries in both languages, providing accurate information and solutions to customer issues, and maintaining customer records. They may also be responsible for processing orders, handling returns, and resolving customer complaints.