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Bilingual Customer Service Associate Jobs in Texas

Bilingual Customer Service Associate
By Farmers Insurance Group At , , Tx
Remote Contact Center Experience preferred.
You take inbound calls from the comfort of your home, and we offer a wide variety of shifts.
Maintains job knowledge through intermittent training/learning and incorporates new information into daily tasks.
Strong verbal communication and listening skills.
Proficient in English written and verbal communication skills.
Typing Skills: 30 WPM, with 90% Accuracy, required.
Bilingual Customer Service Associate
By Aaron's At , Atlanta, Ga $18.00 - $19.04 an hour
Familiarity with customer-relationship management (CRM) software programs (ServiceNow).
Document interactions completing troubleshooting steps using knowledgebase articles to work towards issue resolution.
Basic to intermediate technical knowledge.
Basic to intermediate troubleshooting skills.
Excellent communication and customer service skills.
Excellent organizational and multitasking skills.
Customer Service Associate Jobs
By MassMutual At , Austin, 78747, Tx $42,000 a year
Apply knowledge to handle many problems independently while seeking guidance in highly complex situations
1+ years of customer service experience (or Undergrad Degree in lieu of experience)
2+ years of Customer Service Experience
Experience with Insurance or Annuity Servicing, financial products, hospitality or retail sales with a high degree of direct consumer contact
SALARY: $42,000- plus ability to earn 5% annual bonus
10 Weeks Paid Virtual Training
Bilingual Customer Service Rep
By Qualified Staffing At , Flint, 48507, Mi $15 an hour
High Data Entry Accuracy and at least 35 WPM
Work From Home -Customer Service!
Handle all inbound and outbound calls, chats, and emails
Assist Customers by answering a variety of questions in a polite and professional manner
Document all phone call and decisions
High School Diploma or Equivalent
Customer Service Associate Jobs
By Oxford Nanopore Technologies At , , Tx $62,761 - $94,141 a year
Excellent interpersonal, oral and written communication skills as well as ability to lead and influence and deliver outstanding customer experience.
Speaking to customers on the phone/instant chat/email as part of their customer experience from account creation/order to receipt
Supporting internal teams including Technical Support, Sales, Market Development, Logistics, Finance, Operations and Marketing
Ensuring KPI's on the customer service experience and customer satisfaction are met
BS degree or equivalent experience
Experience with ERP and CRM systems
Bilingual Customer Service Supervisor
By Americor At , Dallas, Tx From $24 an hour
Minimum 1 year of call center management experience
Strong organizational, time management, and multitasking skills
Performance management – compiling data and making assessments
Oversee/Manage the reporting and maintenance of EOD reports
Acknowledge and resolve customer complaints
Experience training, mentoring, and leading a team

Are you passionate about providing excellent customer service? Do you have a knack for problem-solving and a desire to help others? We are looking for a Bilingual Customer Service Associate to join our team and provide outstanding customer service in both English and Spanish!

What is Bilingual Customer Service Associate Skill Requirements?

• Fluency in both English and Spanish
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• Proficiency in using computers and software programs
• Ability to multitask and prioritize tasks

What is Bilingual Customer Service Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Bilingual Customer Service Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant products and services

What is Bilingual Customer Service Associate Experience?

• Previous customer service experience
• Experience working in a bilingual environment

What is Bilingual Customer Service Associate Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and inquiries
• Process orders and payments
• Maintain customer records
• Update customer information in the customer database
• Follow up with customers to ensure satisfaction