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Bilingual Customer Service Associate Jobs in Arkansas

Bilingual Customer Support Associate (Spanish)
By Squarespace At United States
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and email in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Bilingual Customer Service Representative
By Akkodis At United States
Education: Undergraduate degree in finance, business administration, insurance, economics, or communications preferred.
Location: 100% Remote EST hours
Experience: One year of experience in customer service, sales related occupations.
Akkodis is seeking a Bilingual Solutions Center Representative with a client located in Eastern Timezone.
Duration: 12 Month Contract Eligible for potential Full-Time Employee conversion
The Company will consider qualified applicants with arrest and conviction records.
Customer Service Associate (4189) Jobs
By MashPoint - Technology & Staffing At Springdale, AR, United States
Maintains knowledge of all internal client's policies procedures and software applications;
Maintains knowledge of external customers' organizational structure procedures and all other pertinent information;
Bachelor s degree or equivalent work experience
1-3 years of business experience
Strong written oral and interpersonal skills
Serves as the primary contact between the client's Supply Chain and the assigned external customers
Customer Service Representative Bilingual
By Ventra Health At United States
Knowledge of the Explanation of Benefits
Provides exceptional customer service to callers. Troubleshoots billing inquiries, explains benefits coverages, and explains course of action and timeframes
One (1) year of customer service experience in a high volume, fast paced environment (Healthcare call center experience preferred)
Knowledge of a variety of insurance plans
Knowledge of ICD-10 and CPT Codes
Strong word processing, spreadsheet, and database software skills

Are you passionate about providing excellent customer service? Do you have a knack for problem-solving and a desire to help others? We are looking for a Bilingual Customer Service Associate to join our team and provide outstanding customer service in both English and Spanish!

What is Bilingual Customer Service Associate Skill Requirements?

• Fluency in both English and Spanish
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• Proficiency in using computers and software programs
• Ability to multitask and prioritize tasks

What is Bilingual Customer Service Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Bilingual Customer Service Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant products and services

What is Bilingual Customer Service Associate Experience?

• Previous customer service experience
• Experience working in a bilingual environment

What is Bilingual Customer Service Associate Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and inquiries
• Process orders and payments
• Maintain customer records
• Update customer information in the customer database
• Follow up with customers to ensure satisfaction