Bilingual Call Center Assistant Jobs in Texas

Proficient computer skills and experience with customer relationship management (CRM) software.

High school diploma or equivalent; further education or relevant certifications are a plus.

Make outbound calls to follow up with customers, provide information, and offer assistance as required.

Follow call center scripts and guidelines while adapting responses to customers' unique situations, ensuring a personalized and engaging experience.

Collaborate with team members and other departments to resolve customer issues and improve overall customer experience.

Stay updated on industry trends, best practices, and product knowledge through ongoing training and professional development.

Work From Home Office Requirements

Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling

Two years of post-secondary education or higher

Instead of the above, two years of relevant work experience

Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

Fluent in Spanish and English (verbal and written)

Work From Home Office Requirements

Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling

Two years of post-secondary education or higher

Instead of the above, two years of relevant work experience

Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

Fluent in Spanish and English (verbal and written)

Work From Home Office Requirements

Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling

Two years of post-secondary education or higher

Instead of the above, two years of relevant work experience

Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

Fluent in Spanish and English (verbal and written)

Work From Home Office Requirements

Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling

Two years of post-secondary education or higher

Instead of the above, two years of relevant work experience

Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

Fluent in Spanish and English (verbal and written)