Bilingual Call Center Representative
By Xtend At Grand Rapids, MI, United States
Demonstrate the ability and professionalism to interact with key management staff and clients both on the phone and in person.
Develop knowledge of standard credit union operation & credit union terms
Develop efficient navigation skills through credit union websites & the ROE
Develop knowledge of CU*BASE Loan Application Processing
Develop knowledge to provide daily support to Web Chat for both credit union and third-party accounts
Develop knowledge to provide daily support to electronic Bill Pay Systems as needed