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Back Office Customer Service Rep Jobs in Texas

Customer Service Rep/Office Administrative
By Multimedia Solutions Inc. At Farmers Branch, TX, United States
Minimum 2 years of relevant customer service/administrative experience, with knowledge of Audio/Video or construction industry preferred
Strong computer skills, knowledge of database software, Microsoft Office, email and electronic calendar systems with the ability to learn new programs
Other administrative duties and paperwork for managers
Assisting with data entry, filing and other clerical duties
Must possess excellent verbal and written communication skills
Professional Demeanor and good people skills.
Customer Service/Office Worker
By Windshields Etc LLC At , Midland, Tx $16 - $18 an hour

Join our growing team of automotive shops.

$16 - $18 per hour

Are you looking for an exciting opportunity to use your customer service skills in a back office setting? We are looking for a Customer Service Rep to join our team and provide exceptional service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing accurate information. If you have excellent communication and problem-solving skills, we want to hear from you!

Overview:

Back Office Customer Service Representatives are responsible for providing customer service support to customers in a back office environment. They are responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service support.

Detailed Job Description:

Back Office Customer Service Representatives are responsible for providing customer service support to customers in a back office environment. They are responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service support. They must be able to effectively communicate with customers in a professional and courteous manner. They must also be able to accurately document customer interactions and provide feedback to management.

What is Back Office Customer Service Rep Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Ability to work independently
• Ability to work well with others
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Back Office Customer Service Rep Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Proficiency in Microsoft Office
• Knowledge of customer service software

What is Back Office Customer Service Rep Job Knowledge?

• Knowledge of customer service policies and procedures
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Back Office Customer Service Rep Job Experience?

• Previous customer service experience
• Previous back office customer service experience

What is Back Office Customer Service Rep Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide solutions
• Document customer interactions and provide feedback to management
• Follow up with customers to ensure satisfaction
• Maintain customer service records
• Provide general customer service support