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Automotive Customer Service Representative Bdc Jobs in Indiana

Service Bdc Representative Jobs
By Newburgh Toyot At , Newburgh, 12550
Communicate information abut calls accurately and effectively to the management and clients
Daily time management and the ability to work independently or under supervision
Communicate with customers via the phone, text and email daily
Make follow up calls daily
Work directly with the Service Department
Please call Matt Dreier 845-561-0340 ext 324 or email your resume to mdreiernewburghtoyota.com

Are you looking for a challenging and rewarding career in the automotive industry? We are looking for an Automotive Customer Service Representative to join our team! As a BDC Representative, you will be responsible for providing exceptional customer service to our clients, as well as providing support to our sales team. If you have a passion for customer service and a desire to help our customers find the perfect vehicle, then this is the job for you!

Overview Automotive Customer Service Representative BDC is responsible for providing excellent customer service to customers in an automotive dealership. They are responsible for handling customer inquiries, scheduling appointments, and providing information about the dealership's products and services. Detailed Job Description Automotive Customer Service Representative BDC is responsible for providing excellent customer service to customers in an automotive dealership. They are responsible for handling customer inquiries, scheduling appointments, and providing information about the dealership's products and services. They must be knowledgeable about the dealership's products and services, and be able to answer customer questions. They must also be able to handle customer complaints in a professional manner. Job Skills Required
• Excellent customer service skills
• Knowledge of automotive products and services
• Ability to handle customer complaints
• Good communication skills
• Ability to multitask
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of automotive products and services
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of automotive products and services
• Knowledge of customer service principles and practices
• Knowledge of automotive dealership operations
Job Experience
• Previous customer service experience
• Previous automotive dealership experience
Job Responsibilities
• Handle customer inquiries and provide information about the dealership's products and services
• Schedule appointments for customers
• Handle customer complaints in a professional manner
• Follow up with customers to ensure satisfaction
• Maintain accurate records of customer interactions
• Assist with other customer service tasks as needed