Register
Recruit Create CV

Automotive Customer Service Representative Bdc Jobs in Florida

Service Appointments Agent- Bdc
By Asbury Automotive Group At Tampa, FL, United States
Stock Awards (select management and front-line team member’s eligible!)
Continuous training through Asbury's Internal Learning Management System
Thorough documentation of all contacts within the customer management system
Complete internet lead management service work plans on a daily basis
Excellent customer service skills and motivation to be successful
Advanced computer & phone skills

Are you looking for a challenging and rewarding career in the automotive industry? We are looking for an Automotive Customer Service Representative to join our team! As a BDC Representative, you will be responsible for providing exceptional customer service to our clients, as well as providing support to our sales team. If you have a passion for customer service and a desire to help our customers find the perfect vehicle, then this is the job for you!

Overview Automotive Customer Service Representative BDC is responsible for providing excellent customer service to customers in an automotive dealership. They are responsible for handling customer inquiries, scheduling appointments, and providing information about the dealership's products and services. Detailed Job Description Automotive Customer Service Representative BDC is responsible for providing excellent customer service to customers in an automotive dealership. They are responsible for handling customer inquiries, scheduling appointments, and providing information about the dealership's products and services. They must be knowledgeable about the dealership's products and services, and be able to answer customer questions. They must also be able to handle customer complaints in a professional manner. Job Skills Required
• Excellent customer service skills
• Knowledge of automotive products and services
• Ability to handle customer complaints
• Good communication skills
• Ability to multitask
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of automotive products and services
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of automotive products and services
• Knowledge of customer service principles and practices
• Knowledge of automotive dealership operations
Job Experience
• Previous customer service experience
• Previous automotive dealership experience
Job Responsibilities
• Handle customer inquiries and provide information about the dealership's products and services
• Schedule appointments for customers
• Handle customer complaints in a professional manner
• Follow up with customers to ensure satisfaction
• Maintain accurate records of customer interactions
• Assist with other customer service tasks as needed