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Associate It Technician Jobs in Michigan

It Technician Jobs
By NuTechs At Ypsilanti, MI, United States
Assist with technical training and user education as needed.
Must have experience with Microsoft Office Software Suite.
Must have experience and/or training in LAN, WAN and wireless network support.
Phone / PBX and/or experience are a plus.
Strong communication and interpersonal skills.
A minimum requirement for this position is the ability to work legally in the United States
It Technician Jobs
By Blogonize At Warren, MI, United States
Excellent written and verbal communication skills, able to speak well with a diversity of people to include executive management
Manage Help Desk tickets through the system in a timely manner and elevate issues that require a higher level of assistance
Installing and configuring workstations (hardware and software) components to ensure usability, to include printer / copiers support
Troubleshooting hardware and software issues and elevating issues that require a higher level of assistance
Document customer interactions and follow-up with customers to ensure issues are resolved
Run diagnostics to resolve customer reported issues

Are you looking for an exciting opportunity to work as an Associate Technician? We are looking for a motivated individual to join our team and help us provide top-notch service to our customers. You will be responsible for performing a variety of tasks related to the installation and maintenance of our products. If you have a passion for technology and a desire to learn, this could be the perfect job for you!

An Associate Technician is a professional who works in a variety of industries to provide technical support and maintenance services. They are responsible for troubleshooting and repairing equipment, installing and configuring software, and providing customer service. To become an Associate Technician, you will need to have a high school diploma or equivalent, as well as experience in a technical field. You will also need to have strong problem-solving and communication skills.

Skills required for an Associate Technician include:

• Technical knowledge and experience
• Troubleshooting and problem-solving skills
• Knowledge of computer hardware and software
• Ability to follow instructions and work independently
• Excellent customer service skills
• Ability to work in a fast-paced environment

Knowledge required for an Associate Technician includes:

• Computer hardware and software
• Networking and security
• Operating systems
• Troubleshooting techniques
• Customer service

Responsibilities of an Associate Technician include:

• Installing and configuring software and hardware
• Troubleshooting and repairing equipment
• Providing customer service and technical support
• Maintaining records of repairs and maintenance
• Updating and maintaining software and hardware
• Ensuring compliance with safety regulations

Experience required for an Associate Technician includes:

• Previous experience in a technical field
• Experience with troubleshooting and repairing equipment
• Experience with customer service
• Experience with computer hardware and software

Qualifications required for an Associate Technician include:

• High school diploma or equivalent
• Technical certifications or training
• Valid driver’s license

Educational requirements for an Associate Technician include:

• High school diploma or equivalent
• Technical certifications or training

Tools that help Associate Technicians work better include:

• Diagnostic tools
• Network monitoring tools
• Remote access tools
• Troubleshooting tools
• Customer service tools

Good tips to help Associate Technicians do more effectively include:

• Stay up to date on the latest technology
• Develop strong problem-solving skills
• Take initiative to learn new skills
• Maintain a positive attitude
• Communicate clearly and effectively

Common Associate Technician interview questions include:

• What experience do you have in a technical field?
• What troubleshooting techniques have you used in the past?
• How do you handle customer service issues?
• What computer hardware and software are you familiar with?
• What challenges have you faced in a technical role?