Associate Payments Specialist Jobs in Arkansas

Provide and review support reporting with management

Manage the support case queue in FreshDesk

At least 2 years of experience in customer support

Strong communication skills - written, verbal, presentation, executive

Ability to work remote or hybrid

Comprehensive medical benefits, 100% paid for employee

Demonstrated management and leadership skills

Bachelor’s degree, or equivalent experience

Five to eight years of sales and marketing experience in the financial services industry

1-3 years’ experience in the Healthcare Payments field

Strong communication, organizational and analytical skills

Ability to manage multiple priorities

1-3 years relevant experience in Payments, account management, or analysis

Support sales and renewals processes; enabling Sales and Account Management teams

Negotiation skills and proposal writing experience

Develop, support, and manage key projects to support Mindbody’s payments strategy and customer’s payments needs

Strong analytical skills; can do basic math with high attention to detail

Experience working in a customer-facing capacity

Manage the day-to-day payments processing, flow of funds and reconciliation from our payments providers in North America

Handle operational implementations of new payment capabilities

3+ years of experience within the payments industry processing domestic and cross-border payments

Strong knowledge of the cards space within the US

Experience with account and PSP implementations or similar projects

Excellent written and verbal communication skills

Own critical business functions such as reconciling ledger accounts, processing cash management settlements & daily treasury activities

Strong Robinhood product knowledge and analytical skills

Manage risks for back-office activities

Bachelor's in finance, accounting, business, or similar interests

3+ years experience in Payment Operations, Financial Services, or related field

Strong problem-solving skills with a bias toward action

Understand and follow established processes to meet 100% of compliance requirements

Manage and maintain a daily workflow of onboarding projects to meet goals and customer expectations

Help customers adopt Payments and Screening Services with excellent influencing skills and a drive to succeed

Great judgment and problem solving skills

Friendly, professional written and oral communication skills

Excellent relationship building skills and strong service commitment