Associate Director Of Special Events And Engagement Jobs

Detail oriented with exceptional organizational and time management skills

Superior project management skills and the ability to handle multiple activities simultaneously

Create floor plan diagrams, event checklists, and set-up sheets to prepare for day-of event management.

Expertise in project management as it relates to event planning and health and safety

Strong computer skills required; solid working knowledge of Microsoft Office and Google Workspace Suite is required

Manage rentals income, expenses, and budget.

Proven experience in cross-department leadership and project management

Provide onsite management of in-person events

Proven experience in event planning and engagement strategy. Experience in communications, and in the K-12 education or non-profit sectors, preferred.

Work closely with various teams to identify event logistics requirements, for both virtual and in-person events

Excellent written and oral communication skills

Ability to manage multiple competing priorities and rapidly adapt and respond to requests and timeline changes

Monitors all operational aspects of projects including set-up, daily schedules, and event management.

Leads the execution of brand service initiatives in event management areas.

Develops an event management strategy that is aligned with the company's business strategy and leads its execution.

Holds event management team accountable for desired service behaviors related to product and service delivery.

Manages the daily activities and performance of the Special Events and Entertainment Staff.

Serves as liaison with all departmental leaders to coordinate event details, to ensure a high quality customer experience.

Foundational knowledge of U.S. health care market, including payor customers, along with comprehension of ecosystems, trends, drivers, and influencers.

Excellent communication skills and teamwork that leads to effective partnership with stakeholders and extended teams.

Prior knowledge with Agile frameworks and work processes preferred but not required.

Support Payor Strategy planning through the lens of technical feasibility (i.e., people, processes, technologies) needed to drive team recommendations.

Partnership with channel and capability teams to understand existing roadmaps and sequencing of updates.

Work with data science and other analytics teams to catalog customer engagements and build optimization recommendations based upon successful message/channel combinations.

Implements and enforces general policies established by the Board of Governors, General Manager/COO; directs their administration and effective execution. 

Manages to approved budgets throughout the fiscal year. Completes monthly variance analysis and sales reports. 

Attends Staff and Committee meetings as requested.   

Plans, develops and approves specific operational policies, programs, procedures, and methods in concert with general policies. 

Selects, administers, and develops all employees under his/her supervision consistent with Club philosophy and standards. 

Develops and builds his/her team and leads them to achieve significant, positive membership and guest satisfaction outcomes. 

Manage day-to-day operations of Residential Life, including supervision of a team of Senior Assistant Directors.

Master’s degree in student personnel, higher education administration, or related field preferred.

Experience supervising midlevel residential life professionals preferred.

Demonstrates organizational and leadership abilities.

Excellent oral and written communication skills.

Experience with computer applications and social media platforms as a tool for staff development and engagement.

- Utilize basic accounting skills for financial projections, money management, and cash flow

- Organize and coordinate large-scale events, including vendor management, staff coordination, and pop-up events

- Proficiency in vendor management, staff coordination, and logistics planning

- Basic understanding of accounting principles and financial management

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- Minimum 3 years of experience in event coordination, communication, and organization of large-scale groups

Assist the Events and Engagement department with storage and inventory management.

Based on role determines in office and remote working by the manager

Proficient in all Microsoft Office products and other related computer skills required.

Strong verbal and written communication skills with an emphasis on business writing skills.

Ability to prioritize and manage multiple tasks/projects and support multiple positions.

Strong teamwork and team synergy skills required.

File management of Caterease (Special Events software system)

Development, management and fulfillment of the Special Event marketing budget

Oversee daily management of sales team

Understand all operational department responsibilities, capabilities and limitations to smoothly ensure maximum guest satisfaction and operational communication

Skill in Interpersonal communications, organization, financial knowledge, and team building

Manage Sales Managers and provide strategic direction on how they can reach/exceed their individual goals, both short-term and long-term

Computer skills, including complete knowledge of Microsoft Word, Excel, Outlook, mail merges and printing, office equipment and any supportive skills

Leads event management with administrative functions covering planning, budgeting, proposal development, and marketing of events

Experience working in higher education and/or a sports related field ideal.

Experience in Event Production from start to finish

Excellent communication skills, both verbal and written required

Strong organizational skills including ability to organize resources

Minimum of three years experience in event management or planning.

Dexterous in cloud-based event management platforms, project management software, and CRMs

Conduct research to understand the event and experience needs of our internal and external community.

Curate and bring to life exceptional in-person, hybrid, and remote marquee events.

Dedication to creating unique experiences that achieve results while leaving a lasting impact on attendees

Own the events strategy to provide consistent, inclusive, and remarkable events.