Associate Customer Service Center Jobs in Louisiana
Customer Service Associate Jobs
By Chesapeake Bank
At Hayes, LA, United States
Are you looking for a job that offers a great work-life balance and the opportunity to help others? Join our team as an Associate Customer Service Center Representative and make a difference in the lives of our customers! You'll have the chance to use your problem-solving skills to provide excellent customer service and help customers find solutions to their needs. Plus, you'll get to work in a fun and friendly environment with great benefits!
What is Associate Customer Service Center Skill Requirements?
• Excellent customer service skills
• Ability to multi-task and prioritize
• Excellent communication skills, both verbal and written
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools
What is Associate Customer Service Center Qualifications?
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
What is Associate Customer Service Center Knowledge?
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of relevant computer applications
What is Associate Customer Service Center Experience?
• Previous customer service experience
• Experience in a call center or customer service environment
What is Associate Customer Service Center Responsibilities?
• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Update customer information in the customer service database
• Provide feedback on the efficiency of the customer service process
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