Associate Account Manager Jobs in North Carolina , Employment

Are you looking for an exciting opportunity to join a fast-growing team? We are looking for an Associate Account Manager to join our team and help us grow our business. You will be responsible for managing customer accounts, developing relationships with key stakeholders, and driving sales growth. If you have a passion for customer service and a drive to succeed, this could be the perfect job for you!

Overview An Associate Account Manager is a professional who is responsible for managing customer relationships and providing support to clients. They are responsible for developing and maintaining relationships with customers, providing customer service, and ensuring customer satisfaction. Detailed Job Description An Associate Account Manager is responsible for managing customer relationships and providing support to clients. They are responsible for developing and maintaining relationships with customers, providing customer service, and ensuring customer satisfaction. They must be able to identify customer needs and provide solutions to meet those needs. They must also be able to identify potential sales opportunities and develop strategies to capitalize on them. Additionally, they must be able to analyze customer data and provide insights to help improve customer service. Job Skills Required

• Excellent customer service skills

• Strong communication and interpersonal skills

• Ability to build and maintain relationships

• Ability to identify customer needs and provide solutions

• Ability to analyze customer data and provide insights

• Ability to identify potential sales opportunities

• Ability to develop strategies to capitalize on sales opportunities

• Knowledge of customer service principles and practices

• Knowledge of sales principles and practices

Job Qualifications

• Bachelor’s degree in business, marketing, or related field

• At least two years of experience in customer service or sales

• Proficiency in Microsoft Office Suite

• Knowledge of customer relationship management (CRM) software

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of sales principles and practices

• Knowledge of customer relationship management (CRM) software

Job Experience

• At least two years of experience in customer service or sales

Job Responsibilities

• Develop and maintain relationships with customers

• Provide customer service and ensure customer satisfaction

• Identify customer needs and provide solutions to meet those needs

• Identify potential sales opportunities and develop strategies to capitalize on them

• Analyze customer data and provide insights to help improve customer service

• Monitor customer accounts and ensure timely payment of invoices

• Prepare reports and presentations for customers and management