Application Support Manager Jobs
By San Jose Sharks At San Jose, CA, United States
Experience in process design, requirements analysis, feasibility studies, software design, programming, testing, deployment, installation, and operational management
2+ years of Enterprise Applications experience including System Analysis, Design, Procurement, Testing, Implementation, Documentation, Vendor Management, and License Management
Own incident management and resolution for all enterprise applications in close collaboration with internal users and external technology partners
Bachelor’s degree or equivalent combination of education and experience
4+ years’ relevant work experience; or an equivalent combination of education and experience
Leads and manages the portfolio of all enterprise business applications within the organization
Application Support Analyst Jobs
By The Intersect Group At Newport Beach, CA, United States
• Experience demonstrating leadership or project management experience
• Designs, develops and maintains reports and dashboards based on business requirements;
• 3+ years of experience in Information Technology, SDLC environment.
• Must have experience supporting large portfolio of apps.
• Hands-on development experience (nice-to-have)
• Monitors the operating performance and system availability of assigned software; performs testing, maintenance, upgrades and/or installations;
Application Developer, Business Application Support
By UCLA At , Los Angeles, Ca

The University of California, Los Angeles (UCLA) Information Technology Services organization is seeking an Application Developer, Business Application Support with an exceptional commitment to ...

Application Support Analyst Jobs
By SoFi At , San Francisco, 94129, Ca
Must have user support skills, especially interpersonal communication, and patience.
Together with our members, we're changing the way people think about and interact with personal finance.
Maintain, analyze, troubleshoot, and repair system application issues.
Support Wyndham's applications including Encompass, Blend, Velocify, InContact, etc.
Respond to end user support requests and documents resolution via help desk software.
Handle escalated tickets for Application Support from junior members of the Help Desk team.
Application Support Analyst Jobs
By SoFi At San Francisco, CA, United States
Must have user support skills, especially interpersonal communication, and patience.
Maintain, analyze, troubleshoot, and repair system application issues.
Support Wyndham’s applications including Encompass, Blend, Velocify, InContact, etc.
Respond to end user support requests and documents resolution via help desk software.
Handle escalated tickets for Application Support from junior members of the Help Desk team.
Act as a leader and mentor to junior members of the team for escalated tickets and training.
Application Support Service Delivery Manager
By Jenius Bank At Los Angeles, CA, United States
Establish and maintain an agile governance framework that enables effective decision-making, risk management, and value delivery.
Experience in working in a dynamic, fast-paced environment, with the ability to adapt to changing priorities and requirements.
10+ years of experience in agile approaches, preferably in a financial service setting.
5+ years of experience in an agile leadership role.
Certified ScrumMaster (CSM), Certified Scrum Professional (CSP), or equivalent certification.
Passionate about agile, with a continuous learning mindset, and a desire to share knowledge and expertise with others.

Are you looking for an exciting opportunity to use your technical skills to help customers solve their problems? We are looking for an experienced Application Support professional to join our team and provide exceptional customer service. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and support to ensure our customers have the best experience possible. If you are passionate about technology and customer service, this is the perfect job for you!

Overview Application Support is a role that involves providing technical assistance to users of software applications. This includes troubleshooting, diagnosing, and resolving software issues, as well as providing guidance and support to users. Detailed Job Description Application Support professionals are responsible for providing technical assistance to users of software applications. This includes troubleshooting, diagnosing, and resolving software issues, as well as providing guidance and support to users. They must have a strong understanding of the software applications they are supporting, as well as the ability to communicate effectively with users. They must also be able to work independently and as part of a team. Job Skills Required
• Knowledge of software applications and operating systems
• Excellent troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience with software applications and operating systems
• Knowledge of customer service principles and practices
• Knowledge of database systems and software development
Job Knowledge
• Knowledge of software applications and operating systems
• Knowledge of customer service principles and practices
• Knowledge of database systems and software development
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• Experience with software applications and operating systems
• Experience providing technical assistance and customer service
• Experience troubleshooting and resolving software issues
Job Responsibilities
• Troubleshoot and resolve software issues
• Provide technical assistance and customer service
• Monitor software performance and identify areas for improvement
• Update and maintain software applications
• Provide guidance and support to users