Compliance Appeals Lead, Cash App
By Cash App At Portland, OR, United States
3+ years people management experience, including coaching and developing compliance specialists/ analysts
Communicate with program management on ongoing technology, and process/workflow change initiatives and ensure appropriate team adoption
Operational knowledge in executing and running a sound Compliance program with hands-on knowledge of MSB regulatory requirements
Understand regulatory landscape and compliance requirements; with emphasis on applicable Compliance and BSA/AML requirements including customer identification, due diligence best practices
Create, monitor, and meet important operational metrics and implement solutions with COM program managers regarding any issues identified
Maintain up-to-date knowledge on BSA/AML regulatory changes and landscape
Compliance Appeals Specialist, Cash App
By Cash App At Portland, OR, United States
Stay abreast of regulatory updates and/or new requirements and understand overall impact to day to day work
3+ years experience in BSA/AML or Fraud related work, preferably in the payments space
Strong investigative skills, including familiarity with public record research and database tools
Demonstrated transaction analysis skills that apply across numerous financial products in complex scenarios
Proven working experience as a Compliance Specialist
4+ years relevant experience in BSA/AML and Sanctions related work
Kyc Program Manager, Cash App
By Cash App At Portland, OR, United States
Superb organization skills with the ability to manage competing priorities
Identify and evaluate KYC requirements for new and existing products or features
Build tactical and scalable solutions for operational teams to manage compliance tasks and risks
8+ years in the compliance industry, with experience in managing KYC onboarding programs in the financial industry
Operational knowledge in building a sound Compliance program
Knowledge in payment regulations and scheme rules, knowledge of areas of Cards and peer-to-peer payments also ideal
Social Response Specialist, Cash App
By Cash App At Portland, OR, United States
Participate in outage management by:
Collaborate with other teams across the organization to compile customer experiences/information in the event of an outage
Paid Life insurance, AD&D, and disability benefits
Interpersonal Savviness: You value cross-functional relationships and can work well across the entire Cash App organization to get the job done
Communicating with engineers/other CCO teams to drive an outages resolution
Share public communications on multiple platforms around the outage quickly and effectively, but also in a clear and concise manner.