After Sales Technician Jobs
By East Coast Yacht Sales At , Yarmouth
Bachelor’s degree or equivalent work experience required
Excellent working knowledge of boats and systems
Inspect all new boats prior to owner taking delivery
Track and Facilitate the resolutions of warranty items that may arise
Communicate with owners, outside contractors, and boatyards to ensure solutions are on time
Communicate with the manufacturers to submit warranty quotes, track progress, and payment upon resolution

Are you an experienced After Market Sales and Service Manager looking for a new challenge? We are looking for a motivated and organized individual to join our team and lead our After Market Sales and Service team. You will be responsible for developing and implementing strategies to increase sales and service, as well as managing customer relationships. If you have a passion for sales and service and are looking for an exciting opportunity, then this is the job for you!

Overview The After Market Sales and Service Manager is responsible for overseeing the sales and service of aftermarket products and services. This includes managing customer relationships, developing sales strategies, and ensuring customer satisfaction. The After Market Sales and Service Manager is also responsible for overseeing the day-to-day operations of the aftermarket sales and service team. Detailed Job Description The After Market Sales and Service Manager is responsible for managing customer relationships, developing sales strategies, and ensuring customer satisfaction. The After Market Sales and Service Manager will work closely with the sales and service teams to ensure that customer needs are met and that customer expectations are exceeded. The After Market Sales and Service Manager will also be responsible for overseeing the day-to-day operations of the aftermarket sales and service team. This includes developing and implementing sales strategies, managing customer relationships, and ensuring customer satisfaction. Job Skills Required
• Excellent customer service skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of sales and marketing principles
• Knowledge of aftermarket products and services
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least 5 years of experience in sales and/or customer service
• Experience in aftermarket sales and service
• Knowledge of sales and marketing principles
• Knowledge of aftermarket products and services
Job Knowledge
• Knowledge of sales and marketing principles
• Knowledge of aftermarket products and services
• Knowledge of customer service principles
• Knowledge of customer relationship management (CRM) systems
• Knowledge of business operations and processes
Job Experience
• At least 5 years of experience in sales and/or customer service
• Experience in aftermarket sales and service
• Experience in customer service
Job Responsibilities
• Develop and implement sales strategies to increase aftermarket sales and service
• Manage customer relationships and ensure customer satisfaction
• Oversee the day-to-day operations of the aftermarket sales and service team
• Develop and implement customer service policies and procedures
• Monitor customer feedback and address customer concerns
• Analyze sales data and develop strategies to increase sales
• Develop and maintain relationships with vendors and suppliers