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It Administrative Support Technician Jobs in Massachusetts

It Support Technician Jobs
By Biomere (Biomedical Research Models, Inc.) At Worcester, MA, United States
Manage device users, IP addresses, MAC addresses, antivirus software.
1+ years’ relevant experience in IT, with a focus on Desktop Operation and maintenance.
In-depth knowledge of windows operating system and office software, network architecture, basic troubleshooting of network and shared printer.
Excellent problem-solving and analytical abilities with a keen attention to detail.
Excellent written and verbal communication and interpersonal skills.
Troubleshooting, diagnosing, and resolving software, hardware and network problems that users encounter.
It Support Technician Jobs
By Quanta Dialysis Technologies At Beverly, MA, United States
2+ years of experience in Enterprise Windows operating environments, including Windows 10, Office 365, Azure Active Directory, Exchange 365, SharePoint/Teams/OneDrive management.
Experience with call management or ticketing system
Experience in image creation and Deployment of Windows Operating System, Apple Business Manager and mobile deployments.
Strong customer service soft skills
Professional experience supporting end users with IT service.
Relevant Professional Qualifications such as MCTS or ACSP (Apple)
It Support Technician Jobs
By Franklin Fitch At Springfield, Massachusetts Metropolitan Area, United States

Key requirements for the role:

IT Support Technician | Springfield, MA | $55,000 - $70,000

Are you looking for an exciting opportunity to use your technical skills and knowledge in an administrative support role? We are looking for an experienced Administrative Support Technician to join our team. You will be responsible for providing technical support to our IT department, ensuring that all systems are running smoothly and efficiently. If you have a passion for technology and a knack for problem-solving, this could be the perfect job for you!

Overview An IT Administrative Support Technician is responsible for providing technical support to IT systems, networks, and applications. They are responsible for troubleshooting hardware and software issues, installing and configuring software, and providing technical support to users. Detailed Job Description The IT Administrative Support Technician is responsible for providing technical support to IT systems, networks, and applications. They are responsible for troubleshooting hardware and software issues, installing and configuring software, and providing technical support to users. They will also be responsible for maintaining and updating IT systems, ensuring that all systems are running properly and efficiently. Additionally, they will be responsible for providing training and support to users on how to use IT systems and applications. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot hardware and software issues
• Ability to install and configure software
• Ability to provide technical support to users
• Ability to maintain and update IT systems
• Ability to provide training and support to users
• Excellent communication and customer service skills
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• A+ certification or other related certifications
• Knowledge of Windows, Linux, and Mac operating systems
• Knowledge of network systems and protocols
• Knowledge of computer hardware and software
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of Windows, Linux, and Mac operating systems
• Knowledge of IT security systems and protocols
Job Experience
• At least two years of experience in IT support
• Experience in troubleshooting hardware and software issues
• Experience in installing and configuring software
• Experience in providing technical support to users
• Experience in maintaining and updating IT systems
• Experience in providing training and support to users
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure software
• Provide technical support to users
• Maintain and update IT systems
• Provide training and support to users
• Monitor system performance and security
• Ensure compliance with IT policies and procedures