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Account Success Manager Jobs in Pennsylvania

Customer Success Manager/Account Manager
By Jobot At Philadelphia, PA, United States
Manage activities of the team and motivate the team to achieve organizational goals.
Custom software (not SaaS), digital agency or related experience.
Is a great communicator skills of active listening, non-violent communication, facilitating meetings, negotiating complicated ideas and concepts.
Compensation and incentives depend on experience and will be determined during the hiring process.
Collect and leverage data to craft growth strategies for each account. Identify and remove blockers preventing high NPS scores.
Prepare and negotiate proposals for upsells, cross-sells and new project SOWs. Ensure smooth handoffs to delivery.

Are you looking for an opportunity to use your customer service and account management skills to help businesses succeed? We are looking for an Account Success Manager to join our team and help our clients reach their goals. As an Account Success Manager, you will be responsible for developing and maintaining relationships with our clients, providing them with exceptional customer service, and helping them maximize their success. If you are passionate about helping businesses succeed, this is the job for you!

An Account Success Manager is responsible for managing relationships with key accounts and ensuring customer satisfaction. They are responsible for developing and maintaining relationships with clients, providing customer service, and ensuring customer success.

What is Account Success Manager Skills Required?

• Excellent communication and interpersonal skills
• Ability to build relationships with clients
• Ability to identify customer needs and provide solutions
• Strong problem-solving and analytical skills
• Ability to work independently and in a team environment
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems

What is Account Success Manager Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or account management
• Knowledge of customer service principles and practices

What is Account Success Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of sales and marketing principles
• Knowledge of customer service software

What is Account Success Manager Experience?

• Previous experience in customer service or account management
• Previous experience in sales or marketing

What is Account Success Manager Responsibilities?

• Develop and maintain relationships with clients
• Identify customer needs and provide solutions
• Monitor customer accounts and ensure customer satisfaction
• Provide customer service and support
• Analy