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Account Associate Jobs in North Carolina

Associate Account Manager Jobs
By IXL Learning At Raleigh, NC, United States
Classroom experience and/or a related educational field experience preferred
Effectively communicate new product enhancements and benefits to existing customers virtually
Gather customer feedback to help improve and enhance product offerings
Strong written and oral communication skills
Exceptional critical thinking, research, and problem-solving skills
Rosetta Stone provides an immersive learning experience for 25 languages

Are you looking for an exciting opportunity to join a dynamic team? We are looking for an Account Associate to join our team and help us provide exceptional customer service to our clients. You will be responsible for managing client accounts, developing relationships, and providing support to ensure customer satisfaction. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

Overview An Account Associate is responsible for providing administrative and customer service support to clients and customers. They are responsible for managing accounts, processing payments, and providing customer service. Account Associates must have excellent communication and organizational skills, as well as the ability to work independently and as part of a team. Detailed Job Description

Account Associates are responsible for providing administrative and customer service support to clients and customers. They are responsible for managing accounts, processing payments, and providing customer service. Account Associates must have excellent communication and organizational skills, as well as the ability to work independently and as part of a team. Specific duties may include:

• Managing customer accounts and processing payments
• Responding to customer inquiries and resolving customer service issues
• Processing orders and invoices
• Maintaining accurate records and filing documents
• Assisting with marketing and promotional activities
• Updating customer information in the database
• Generating reports and analyzing data
Job Skills Required
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of accounting and bookkeeping principles
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or accounting
• Knowledge of accounting and bookkeeping principles
• Knowledge of customer service principles and practices
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of accounting and bookkeeping principles
• Knowledge of customer service principles and practices
• Knowledge of marketing and promotional activities
• Knowledge of data analysis and reporting
Job Experience
• Previous experience in customer service or accounting
• Previous experience in a fast-paced environment
Job Responsibilities
• Managing customer accounts and processing payments
• Responding to customer inquiries and resolving customer service issues
• Processing orders and invoices
• Maintaining accurate records and filing documents
• Assisting with marketing and promotional activities
• Updating customer information in the database
• Generating reports and analyzing data