X-Ray Systems Software Tester

KMHA is now hiring a X-Ray Systems Software Engineer to work in Garner, NC.

This position will be performed mainly on site but the option to work from home 1-2 x per week will be considered. Eligible applicants must live in or near Garner.

This position is responsible for the research, design and development of our X-Ray equipment, specifically for the verification and validation of the systems’ software.

Overview:

• Carry out and lead technical investigations to ensure the highest level of customer satisfaction.
• Carry out software verification and validation following the design control process.
• Work independently and also as part of the team.
• Work closely with sales and customer service departments to ensure customer satisfaction.
• Develop system level software test methods and protocols based on requirements.

Responsibilities:

• Completes assigned training and development courses assigned by management team
• Completes the Corrective Actions Policy as prescribed by KMHA
• Understands and Complies with all FSE Guidelines as applicable to the role.
• Provide emergency on-call services as needed in partnership with Service and Support.
• Serves as a Representative for KMHA conventions and shows
• Must comply with KMHA Radiation Safety Policy including the timely replacement of used badges
• Complete and submit all required design control documentation on time and accurately
• Configure hardware and software per requirements and protocols.
• Displays highly developed organizational skills.
• Develop system and subsystem-level software test methods and protocols
• Ability to prioritize, plan, and execute are key success factors in this position.
• Utilize exceptional interpersonal and communication skills for problem situations with customers and/or staff.
• Completion of additional projects and assignments as given by management.
• Develop automation routines to aid testing, based on requirements.

Education:

Bachelor’s / Associates degree in electrical or biomedical engineering or computer science. Master’s degree a plus.

Education Plus:

Certified Radiology Equipment Specialist (CRES) designation (www.aami.org)

Certifications in Biomedical Equipment (CBET)

Certification in Laboratory Equipment (CLES)

Experience:

At least 3 years’ experience with system software testing in a regulated industry such as medical devices, automotive, oil and gas.

Experience writing testing reports.

Coding experience in any programing language, such as C#/C++/Python

Ability to read code written by developers

Knowledge of DICOM and digital imaging workflow (RIS, Acquisition, PACS)

Experience with hardware and network configurations for in-lab testing

Medical devices systems and hardware design under design control, X-ray imaging technologies a big plus.

Design control (MDSAP and ISO 13485)

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Design - Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget;.

Technical Skills - Assesses own / others - strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality and follows HIPPA guidelines; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Generally displays a positive attitude while working within the environment.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Leadership - Exhibits confidence in self and performance of their duties

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives;

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Motivation -Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence (FSE Guidelines)

Quantity -Completes work in timely manner; Strives to increase productivity; Works quickly, smartly, and efficiently.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at appointments on time.

Job Type: Full-time

Pay: $75,429.91 - $100,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Vision insurance
• 401(k) matching
• Life insurance
• Dental insurance
• Paid time off

Experience level:

• 3 years

Schedule:

• Monday to Friday
• Day shift
• 8 hour shift

Ability to commute/relocate:

• Garner, NC 27529: Reliably commute or planning to relocate before starting work (Required)

Experience:

• PACS: 3 years (Preferred)

License/Certification:

• Certified Radiology Equipment Specialist Certificate (Preferred)

Work Location: Hybrid remote in Garner, NC 27529