Workforce Development Case Manager

About Us

The Yunion is a faith-centered 501c3 non‐profit organization that serves youth and families in Metro Detroit. Our mission is to counter negative cultural influences that misdirect the lives of youth by raising awareness and strengthening families through innovative prevention programming, education, parental engagement, mentoring and counseling. We strive to offer holistic services with a wraparound approach to meet the needs of our community.

Why Join the Yunion?

The Yunion is composed of a dynamic team of compassionate professionals that are committed to improving the lives of the youth and families that we serve. We have a common belief that at the end of the matter, love is the answer. If you want a purposeful and impactful career, working in a warm and family-like environment, join our team!

Summary/Objective:

To provide case management services to WIOA-eligible youth and their families in the least restrictive environment. Case management services will include intake and needs assessments, program enrollment orientations, developing and implementing Individual Service Strategies (ISS), and documenting client progress via case notes utilizing data-driven, creative and strategic approaches. The Workforce Development Case Manager will work in coordination with other agency programs and closely with community partners and referring agencies to recruit eligible participants with unmet needs to access program services. The Workforce Development Case Manager must possess excellent time management, interpersonal and communication skills with a demonstrated ability to develop relationships with youth, young adults, and parents where appropriate. This position reports to the Operations Coordinator.

Essential Functions:

• Assist with client transportation to ensure consistent participation in educational, job training, and / or employment activities
• Complete Individual Service Strategy (ISS) plans for assigned clients in a timely manner which identifies strengths, barriers, work history, employment goals and the need for supportive services
• Provide individualized case management services, identify and secure community resources, provide and/or refer to counseling or mental health services, and offer guidance and direction on how to overcome barriers to success
• Assist with program outreach and recruitment, client referrals, and enrollment processes as it relates to obtaining documentation for WIOA registration eligibility
• Participate in bi-weekly workforce development team meetings
• Develop trusting relationships and work closely with WIOA-eligible clients to develop and implement client-centered action plans which identify clear, achievable, realistic action steps and life goals
• Complete and enter case notes in Michigan’s One-Stop Management Information System (OSMIS) and Launchpad a minimum of twice per month
• Conduct in-person and virtual client engagements on a bi-weekly basis
• Provide aftercare support to assist clients as needed in maintaining self-sufficiency after receiving services to measure outcomes
• Coordinate the inclusion of assigned clients in educational, developmental, therapeutic, and skill-building activities on a monthly basis
• Conduct monthly client case file reviews to ensure compliance with WIOA standards
• Coordinate services with other local community programs including, but not limited to, homeless/housing programs, educational, sexual health / pregnancy prevention services, health care services, and ensure services provided demonstrate measurable progress and attainment of expected outcomes
• Participate in monthly partnership meetings with the Detroit Employment Solutions Corporation (DESC)

Required Education and Experience

• Must have a knowledge of technology systems such as word processing and electronic file management
• Must have a valid Michigan Driver’s License, proof of vehicle registration and auto insurance
• Demonstrated understanding of WIOA 14 youth program elements
• Must be familiar with standard concepts, practices, and procedures within the field of social work, including effective case noting and documentation, motivational interviewing, and social emotional learning
• Minimum one (1) year experience in the area of workforce development
• Minimum one (1) year experience in the areas of child welfare, juvenile justice, or another human services environment
• Must be familiar with community resources for youth and families
• A bachelor’s degree from an approved accredited university or college with a training focus on social work, psychology, education, guidance, human services or a similar discipline; or equivalent work experience and education
• Must demonstrate the ability to communicate effectively orally and in writing

Conditions of Employment:

• Ability to work flexible hours including late evenings, weekends, and on-call
• Must provide proof of reliable transportation and willing to travel within the communities The Yunion serves using a personal vehicle
• Must provide State of Michigan I-CHAT background clearance, DHHS Central Registry clearance, and local police clearance.

Pay Range: $47,000 – $52,000

Job Status: Full Time

Travel: Local

Relocation: No

FLSA Status: Non-Exempt Contingent

Supervisor: Operations Coordinator

EEO Statement:
The Yunion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Yunion complies with applicable state and local laws.