Workers Compensation Claims Advisor

Summary:

• Responsible for overseeing Workers’ Compensation (WC) claims across multiple operating companies administered by claim service providers and driving optimal outcomes, serving as primary liaison for both internal and external stakeholders for claim-related issues.

Key Functions:

• Promote WC litigation avoidance through employee advocacy and proactive resolution of urgent claim issues
• Assure WC claim discovery and interrogatory response is completed (litigated claims)
• Authorize WC reserves and settlements at established authority levels
• Confirm initial and ongoing TPA reporting of WC claims requiring excess notification, and escalate claims meeting defined criteria to Manager
• Utilize metrics and dashboard reporting to identify focus file WC claims for oversight
• Ensure WC vendors are complying with service instructions and guidelines and escalate specific issues to Manager
• Provide oversight for WC claims meeting established criteria/thresholds within defined geographic area, in compliance with oversight guidelines and expectations
• Participate in WC claim strategy discussions focusing on early resolution in accordance with company settlement philosophy
• Apply aggressive litigation cost management strategy on individual WC claim files
• Serve as liaison to internal and external stakeholders for WC claim specific related matters (e.g., investigation, RTW accommodation escalations)
• Escalate WC claim related issues and opportunities for program improvement to Manager
• Adhere to quality management and compliance protocols

Minimum Qualifications:

• Analytical and interpretive skills.
• Five (5) years’ experience with Worker’s Compensation claims.
• Excellent human relations, oral and written communication, analytical, problem solving, leadership, negotiation, and organizational skills.
• PC literate, including Microsoft Office products.
• Bachelor's Degree/or equivalent in Risk Management, Business, Finance, or related field.

Skills/Knowledge/Experience Considered a Plus:

• Software skills, including Microsoft Office, RMIS systems and web-based applications.
• Verbal and written communication skills necessary to communicate with all levels of management and third-party providers
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.

Work/Domicile Location:

• This position will be remote. This position may be located anywhere within the United States.

Relocation:

• Relocation assistance may be available based upon business needs.

Additional Information
Salary Range Estimate: Monthly Salary: $6,047.00 - $10,768.00. This compensation range is provided as a reasonable estimate of the current starting salary range for this role. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.
Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by close of business (5:00pm CST) on the date below. If the date below is blank, there is no specified closing date for this requisition.
Job Posting End Date: 08-16-2023

We recognize that our people do their best work when they have an outstanding benefits package to help. In addition to a competitive salary and annual bonus opportunity, we offer comprehensive medical, vision, and dental coverage at limited employee cost, a generous 401K match, tuition reimbursement for what comes next professionally, and a flexible work environment that helps you balance it all.It's also important to us that our people have time to relax and recharge. That means multiple weeks of paid vacation available day one, paid parental leave (including for adoptive parents), paid sick leave, and additional time off.

FedEx. Where now meets next.

Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field.

FedEx inspires its more than 530,000 employees to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040.

FedEx has been recognized on many different lists both for business success and for being a great employer:

• FORTUNE Magazine: No. 18 among “World’s Most Admired Companies” (2023)
• FreightWaves: #1 Among the “Top 500 For-Hire Carriers” (2023)
• Newsweek Magazine: One of “America’s Most Responsible Companies” (2023)
• Forbes Magazine: One of “Americas Best Large Employers” (2023)
• FORTUNE Magazine: One ofthe “Blue Ribbon Companies” that appears on 4+ Fortune Annual Award Rankings (2023)
• Newsweek Magazine: One of "America’s Greatest Work Places for Diversity" (2023)

FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.

FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact [email protected].