Dealership:

L0253 Honolulu Buick GMC Cadillac

Automotive Warranty/ Insurance Administrator

Honolulu Buick GMC Cadillac Dealership

Pay: $25/hr + monthly $400 bonus if objectives are hit!

The Warranty Administrator prepares, submits and tracks warranty repair orders and claims according to Lithia and manufacturer policies. They are responsible for the accuracy and timeliness of these items to ensure the service department receives proper credit and monies due.

The Warranty Administrator reports to the Service Manager.

Responsibilities:

• Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc. for abuse by the service sales and /or technical staff.
• Check each repair order against the vehicles’ service history to avoid processing duplicate claims or submitting claims for shop comebacks.
• Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution.
• Determine and enter the applicable labor operation codes, failure codes, and/or other required administrative data on the repair orders.
• Contact the appropriate warranty claims representative regarding any claims requiring additional authorization or for claims requiring special assistance.
• Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturer's warranty policies and procedures as outlined in appropriate manufacturer's Warranty Policy and Procedure Manuals.
• Book the appropriate technicians for the hours earned on the operations performed. Up-flag and back-flag as appropriate, informing the technician and department management of adjustments as they occur.

Email our recruiter at [email protected] for more information!!

We have an extensive list of benefits including PTO, Medical/Dental/Vision/Life Insurance, 401k and Employer Match, Employee Stock Purchase Plan and more!

We offer best in class industry benefits:

• 401(k) Retirement Plan
• Wellness Programs
• Employee Stock Purchase Plan
• Medical, Dental and Vision Plans
• Competitive pay
• Lithia Learning Center
• Paid Life Insurance
• Short and Long-Term Disability
• Vehicle Purchase Discounts
• Paid Holidays & PTO

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.